IT Analyst , IT Software Solutions

Employment and Social Development Canada; Ottawa; On-site; CAD 86,000 - 105,000; Full time

Job summary

Royal Canadian Mounted Police – Digital Program in Ottawa is seeking IT professionals to contribute to national digital modernization initiatives. The role covers IT operations, application configuration, integration, testing, and documentation within a dynamic, security‑conscious environment.

The position requires a two‑year post‑secondary IT program and IT experience, with strong written and spoken communication, planning, and analytical abilities.

Qualifications

• Graduation from a two-year program of study in computer science, information technology, information management or related field.
• Experience working in an Information Technology (IT) field.
• Experience in two of the four areas: application configuration, integration, testing or support.
• Experience writing and reviewing technical documentation.

Skills

Effective written communication

Oral communication

Planning and organizing

Analytical thinking

Cooperation and collaboration

Adaptability and flexibility

Education

Two-year post-secondary IT program (CS/IT or related)

Job description

Royal Canadian Mounted Police- Digital Program

Selection process number
26-RCM-EA-N-S-NCR-DP-149346

Salary
$85,854 to $105,080

Level
IT-02-ICT-02

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Work environment
The RCMP Digital Program is transforming the way policing services are delivered across Canada. We are building modern digital capabilities, advancing data-driven decision making, strengthening cybersecurity, enhancing investigative technologies, and delivering innovative solutions that support frontline operations and public safety. These efforts align with the Digital Program's mandate to improve responsiveness, accelerate delivery, and strengthen alignment with RCMP priorities.We are looking for talented, motivated professionals who want to make a meaningful impact. Whether your expertise is in technology, data and analytics, cybersecurity, enterprise architecture, digital transformation, project delivery, business analysis, product management, or service design, you will have the opportunity to work on complex national initiatives that directly support the RCMP's mission.Joining the Digital Program means being part of a collaborative and forward-thinking community that values innovation, continuous learning, and professional growth. You will contribute to enterprise-wide modernization efforts, work with multidisciplinary teams, and help shape the future of digital policing in Canada.Build your career. Advance digital government. Help modernize policing. Join the RCMP Digital Program

Intent of the process
The RCMP is strengthening its federal policing capacity as part of the RCMP1000 initiative, a Government of Canada priority aimed at addressing evolving threats such as transnational and organized crime, financial crime, cybercrime, and national security investigations.
To support this work, the RCMP is staffing public service positions that play an important role in day-to-day operations and the delivery of key priorities.A pool of candidates may be established and may be used to staff similar positions within the RCMP on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Important messages
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Conditions of employment

Reliability and Security:
Various Levels (RCMP Enhanced Reliability Status, RCMP Secret, RCMP Top Secret)
Indoctrination is required for specific areas (e.g. Classified Environment)In accordance with theTreasury Board Secretariat (TBS) Directive on Security Screening, effective January 6, 2025, Canadian citizenship is a requirement for a Top Secret clearance. Please note that while a Top Secret clearance is not required at the time of application, all conditions of employment, including security clearance, must be met prior to appointment and maintained for the duration of employment in the position.Please refer to the TBSDirective on Security Screening for more information: https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1

Operational Requirements

Willingness and ability to support a 24/7 system, including participation in an on-call rotation

Willingness and ability to work overtime, as required

Willingness to work on site five days per week for specific areas (e.g. Classified Environment)

Willingness and ability to work shift work including weekends and holidays for specific areas

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, anacceptablecombination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

EXPERIENCE:
Experience* working in an Information Technology (IT) field

Experience* in two (2) of the four (4) areas: application configuration, integration, testing or support

Experience* writing and reviewing technical documentation

Experience* identifying, troubleshooting, and resolving application errors or defects*Experience can be acquired in a number of ways, including courses, volunteer work or a combination of experience deemed acceptable.

Applied / assessed at a later date

ABILITIES:
Ability to communicate effectively in writing

Ability to communicate effectively orally

Ability to plan and organize

COMPETENCIES:
Judgement / Analytical thinking

Cooperation and Collaboration

Adaptability and Flexibility

Language requirements (essential for the job)

Applied / assessed at a later date

May be applied / assessed at a later date

Experience supporting, maintaining, or deploying Land Mobile Radio (LMR) systems

Experience with installing, configuring and supporting software or COTS applications in Linux or Windows environments

Experience in application programming using one or more of the following database products: Oracle, DB2, SQL Server, PostgreSQL, MySQL

Experience automating processes using Python, SQL, or Java

Experience working with large, complex datasets and enterprise data platforms, including one or more of the following: data lakes, lakehouses, ETL/ELT (extract, transform and load / extract, load and transform) processes, and solutions that support business intelligence, analytics, or data science initiatives

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.