Diversity, Inclusion and Belonging Specialist & Principal Associate

Capital One Canada; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services company in Toronto is seeking a Diversity, Inclusion, and Belonging (DIB) Specialist to drive their DIB strategy forward. This role involves collaborating with HR teams and ensuring compliance with DIB-related legislation, while supporting the overall mission of fostering an inclusive culture. Ideal candidates will have experience in DIB roles, effective communication skills, and a passion for enhancing workplace diversity. The position offers a hybrid work model and various employee benefits for well-being and career growth.

Benefits

Hybrid work environment

Mental health coverage up to $3000

Tuition subsidies up to $5000 per year

Qualifications

• 1-3 years in a DIB-specific role or similar.
• Experience in Human Resources is a plus.
• Ability to influence and drive change.

Responsibilities

• Drive the Canada DIB strategy forward.
• Collaborate with cross-functional HR teams.
• Lead DIB-related legislative compliance efforts.

Skills

Excellent communicator (written and oral)

Analytical skills

Collaboration skills

Process expertise in compliance

Education

Post-secondary education

Job description

161 Bay Street (93021), Canada, Toronto, Ontario

About Capital One Canada.

For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

Capital One is committed to building and fostering a diverse and inclusive culture, where every associate feels like they belong. We recognize the benefits of diverse and inclusive work environments, and championing diversity and inclusion are central to our mission and values, and are part of our strategic imperatives. We believe that everyone has a unique point of view to share, and that only by harnessing the power of our collective wisdom can we truly create the best experiences for our associates and customers.

About the Role

Reporting to the Head of DIB and HR Business Partners, we’re looking for an individual whose perspectives and experience enable them to support creating a welcoming and respectful environment that embraces diversity as a dimension of excellence, and promotes a culture of inclusion and belonging. As part of our HR function, your focus will be managing the delivery of the Diversity, Inclusion and Belonging (DIB) strategy, leading existing programs, supporting our Business Resource Groups, and suggesting fresh ways of how we think and deliver on our agenda.

Your Responsibilities:

• Drive the Canada DIB strategy forward while partnering with the US and UK DIB teams to bring company-wide strategic intent to the Canada business
• Apply strategic, analytical, and storytelling skills and collaborate with a cross-functional group of HR and business partners to solve complex, open-ended questions about how we should attract, develop, grow, and retain top diverse talent while working closely with the same stakeholder groups to think through ways to deliver the interventions
• Lead and deliver on all DIB‑related legislative requirements (e.g., LEEP, Pay Equity)
• Connect various HR data points to generate regulatory reporting, relevant/actionable insights, and make strategic and tactical recommendations
• Support the ongoing coordination of associate‑led Business Resource Groups (BRGs) to ensure sustainability and scalability
• Partner with fellow associates and senior leaders in HR and the Lines of Business to generate insights and advance the DIB agenda
• Influence through compelling narratives to drive alignment with stakeholders across levels and business groups

Basic Qualifications:

• 1-3 years in a DIB (diversity, inclusion and belonging)-specific role, or similar
• Excellent communicator, both written and oral
• Post‑secondary education

Preferred Qualifications:

• 3-5 years in Human Resources, ideally in a consultative role
• CHRP or similar is an asset
• Demonstrated competence in leveraging HR analytics to provide evidence‑based guidance and advice
• Experience with employment equity analyses, reporting, and planning
• Proven success in collaborating independently to identify needs and develop innovative solutions to drive business impact
• Ability to weave robust analysis into strategic planning, influencing and problem solving
• Exceptional conceptual thinking skills and a strong quantitative orientation to define, structure, and solve complex talent problems
• Excellent communication (written and oral) skills with a proven ability to influence and drive change
• Proven track record in prioritizing competing priorities
• Collaboration skills, including the ability to integrate and act upon diverse perspectives
• Process expertise to maintain compliance with regulatory requirements, corporate policies and standards, including employment equity (analyses, reporting, and planning) in a corporate setting

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one‑time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).