Dispatcher Acheson, AB

Myshak Group; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Wellness program

Job summary

NexGen Transportation Ltd. is seeking a dedicated Dispatcher to coordinate the movement of equipment and field personnel across Canada and the United States.

This full-time in-person role requires close collaboration with project managers, drivers, and customers to execute efficient transportation plans and maintain high safety standards. Ideal candidates have prior dispatch or transportation coordination experience and strong organizational, communication, and problem-solving skills.

Qualifications

• Previous dispatch or transportation coordination experience is required.
• Experience in heavy haul, specialized transportation, crane, construction, or logistics industries is considered a strong asset.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills with Microsoft Office and transportation software.
• Knowledge of provincial permitting, oversize transportation, and Hours of Service regulations is an asset.
• Calm under pressure with excellent problem-solving skills.
• Positive attitude and strong team-first mentality.

Responsibilities

• Coordinate daily dispatch of trucks, trailers, and specialized transportation equipment.
• Schedule drivers while ensuring compliance with Hours of Service regulations.
• Work closely with project managers, customers, and operations personnel to execute transportation plans.
• Coordinate permits, route approvals, utility escorts, police escorts, and pilot vehicles.
• Monitor fleet movements and proactively respond to delays, weather, road restrictions, and changing customer requirements.
• Communicate regularly with drivers to provide updates and support throughout each move.
• Maintain accurate dispatch records and operational documentation.
• Assist with equipment scheduling, maintenance planning, and fleet utilization.
• Support after-hours operations on a rotating basis as required.
• Deliver exceptional customer service while maintaining NexGen's high operational standards.

Skills

Dispatch coordination

Communication

Time management

Interpersonal skills

Problem-solving

Tools

Microsoft Office

Transportation software

Job description

We are looking for an energetic professional to join our NexGen Transportation (NexGen) team on a full-time basis. As a Dispatcher, you will play a crucial role in coordinating the movement of equipment and field personnel efficiently and safely.

Position Type: Full-Time
Location: In-Person

Join One of Canada’s Leaders in Specialized Transportation

NexGen Transportation Ltd. is a leader in heavy haul, over dimensional transportation, hydraulic platform trailers, SPMT transport, jack and slide operations, engineered heavy lifting, and project logistics across Canada and the United States. As a Myshak company , we take pride in solving complex transportation challenges with an unwavering commitment to safety, professionalism, and customer service and most importantly our people.

We are looking for an energetic professional to join our NexGen Transportation (NexGen) team on a full-time basis. NexGen is Myshak Group of Companies is an industrial & commercial crane supply company that provides both operated and bare crane equipment rentals serving the Western Canadian market. Based out of Acheson, we also offer a full line of site support equipment, crane mats as well as warehousing and transportation services.

As a Dispatcher, you will play a crucial role in coordinating the movement of equipment and field personnel efficiently and safely. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

As a Dispatcher, you will be responsible for:

• Coordinate daily dispatch of trucks, trailers, and specialized transportation equipment.
• Schedule drivers while ensuring compliance with Hours of Service regulations.
• Work closely with project managers, customers, and operations personnel to execute transportation plans.
• Coordinate permits, route approvals, utility escorts, police escorts, and pilot vehicles.
• Monitor fleet movements and proactively respond to delays, weather, road restrictions, and changing customer requirements.
• Communicate regularly with drivers to provide updates and support throughout each move.
• Maintain accurate dispatch records and operational documentation.
• Assist with equipment scheduling, maintenance planning, and fleet utilization.
• Support after-hours operations on a rotating basis as required.
• Deliver exceptional customer service while maintaining NexGen's high operational standards.

Required Qualifications:

• Previous dispatch or transportation coordination experience is required.
• Experience in heavy haul, specialized transportation, crane, construction, or logistics industries is considered a strong asset.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills with Microsoft Office and transportation software.
• Knowledge of provincial permitting, oversize transportation, and Hours of Service regulations is an asset.
• Calm under pressure with excellent problem-solving skills.
• Positive attitude and strong team-first mentality.

What We Offer

• Competitive compensation.
• Opportunities for professional development and career advancement.
• A collaborative and supportive team environment.
• Exposure to some of Canada’s largest and most complex transportation and infrastructure projects.
• The opportunity to work with one of the country’s largest specialized transportation fleets, including hydraulic platform trailers, SPMTs, and engineered transport solutions.

Why NexGen?

At NexGen Transportation, no two days are the same. We move what others can’t. From massive industrial modules and transformers to complex infrastructure projects, our team is trusted to deliver safe, innovative transportation solutions across North America.

If you’re organized, thrive under pressure, and enjoy solving complex logistical challenges, we’d love to hear from you.

NexGen celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants.

Job Type: Full-time

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Wellness program

Experience:

• heavy haul dispatch: 1 year (preferred)

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