Disability & Risk Management Claims Specialist

Algoma Central Corporation; St. Catharines; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Algoma Central Corporation is seeking a Coordinator/Specialist in Disability & Risk Management in St. Catharines, Ontario. The role handles occupational and non-occupational claims, ensuring documentation and compliance, with a focus on early return to work and incident data analytics.

The position, full-time/permanent, offers responsibilities across claim evaluation, reporting and liaison with stakeholders, as part of a team committed to safety and disability management best practices.

Qualifications

• Post-secondary education in HR or Disability Management.
• Minimum 2 years of relevant experience.
• Knowledge of disability legislation and regulations, including Duty to Accommodate and Workers Compensation Act.
• Proficient with Microsoft Office, including Excel.
• Strong communication, organization and prioritization skills.

Responsibilities

• Manages all facets of claim evaluation and interview of witnesses.
• Handles assigned non-salaried employee illness claims.
• Ensures documentation, witness statements and medical records are available.
• Monitors recovery progress to support return to work.
• Participates in industry committees for injury prevention and claims handling.
• Collects data and maintains injury databases and reports.
• Handles reporting to regulatory bodies and WSIB as required.
• Inputs claims and assists with appeals and correspondence.
• Maintains communication with departments about claim status.
• Prepares invoices and assists with expenses.
• Generates statistical reports and maintains injury databases.

Skills

Effective communication

Independent work

Organization & planning

Disability management knowledge

Problem solving

Team collaboration

Attention to detail

Diplomacy & discretion

Data reporting & analytics

Public safety & compliance awareness

Education

Post-secondary education in HR or Disability Management

Tools

Microsoft Office

Excel

Job description

Algoma Central Corporation is seeking a Coordinator/Specialist in Disability & Risk Management in St. Catharines, Ontario. The role handles occupational and non-occupational claims, ensuring documentation and compliance, with a focus on early return to work and incident data analytics.

The position, full-time/permanent, offers responsibilities across claim evaluation, reporting and liaison with stakeholders, as part of a team committed to safety and disability management best practices.