Director of Operations (Supply Chain Center)
- Full-time
- Job Category Org: Supply Chain Leadership
MAKE GREAT PIZZA — AND MORE — POSSIBLE
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The Domino's supply chain center located in Cambridge, ON is seeking a Director of Operations.
The Director of Operations is the face of the Domino's Supply Chain Center, responsible for providing strategic direction, developing, documenting, and executing a comprehensive logistics and distribution plan covering all functions [Production, Warehouse, Maintenance, Delivery & Service, and Administration] of the Supply Chain Center.
The role involves cultivating a safety culture, optimizing profitability, building strong teams, fostering relationships with stores and franchisees, and resolving customer concerns.
The salary range for this position is $160,000 - $180,000 base salary plus bonuses, based on skills and experience.
Responsibilities and Duties
- Create a culture where exceptional people are motivated and appreciated for their performance.
- Establish a high level of safety awareness among the team.
- Develop operational controls to monitor, analyze KPI results, and identify process improvements.
- Set measurable goals and provide regular feedback.
- Manage the EBITDA budget, including expenses, capital, inventory, costs, revenue, and productivity, and interpret analytical reports.
- Ensure SOP compliance with OSHA, DOT, EPA, FDA, Department of Agriculture, GMP, audits, standards, policies, and legal requirements.
- Build relationships with Franchise and Corporate teams to positively impact store operations.
- Establish alliances with World Headquarters and support departments.
- Use customer advisory boards to develop business plans and gather feedback on product, performance, and future plans.
- Maintain internal controls and ensure compliance with company policies and the Sarbanes-Oxley Act.
- Foster a culture of clear expectations and accountability.
- Collaborate with Human Resources on talent sourcing, training, development, succession planning, and team relations.
Qualifications include:
- 7+ years of leadership in supply chain, distribution, transportation, or manufacturing with extensive P&L experience (> $2 million).
- Bachelor’s degree in Business or related field; MBA preferred.
- Ability to lead transformational change.
- Knowledge of lean principles.
- Strong problem-solving, analytical, and organizational skills.
- Results-oriented with a focus on continuous improvement.
- Team builder with a collaborative approach.
- Effective persuader, influencer, and negotiator.
- Positive attitude, integrity, and self-discipline.
- SAP experience is a plus.
- Willingness to relocate for future career growth.
- Availability for 24/7 operation and emergency situations.