Director of Operations

Royfossthornhill; Vaughan; On-site; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Team building and social events

Learning and development programs

Growth potential within our org

Employee discount programs

Foss purchase and service program

Employee referral and recognition

Job summary

Foss National Leasing, part of the Foss Group of Companies, is seeking a dynamic Director of Operations to lead Fleet Operations, Purchasing and Remarketing. This newly dedicated leadership role focuses on service execution, productivity, quality, and cost management, with growth opportunities within the organization.

The successful candidate will build scalable operating processes, lead strong teams, and drive performance improvements across day-to-day operations and strategic initiatives in a

Qualifications

• Progressive senior operations leadership experience in a complex, customer-focused environment.
• Experience leading operational transformation with measurable improvements.
• Experience leading multiple operational functions and scalable processes.
• Strong people leadership, coaching, accountability and developing future leaders.
• Working knowledge of fleet operations, purchasing and/or vehicle remarketing.
• Clear executive-level communication and cross-functional collaboration.
• University degree or equivalent education and leadership experience.

Responsibilities

• Provide leadership for Fleet Operations, Purchasing and Remarketing with accountability for service levels, productivity, quality and cost.
• Establish operating standards, performance measures and management routines.
• Lead process improvements to increase capacity, reduce rework and enable sustainable growth.
• Build a service-oriented culture focused on customer execution and continuous improvement.
• Develop leaders and strengthen succession through coaching and development plans.
• Own operational processes and ensure effective adoption of new systems and tools.
• Lead readiness for strategic initiatives and partnerships.

Skills

Senior operations leadership

Fleet management

Vehicle leasing

Automotive industry experience

Education

University degree

Job description

Welcome to Foss Group of Companies — Where Values DriveEverything We Do

For over 60 years, the Foss Group of Companies has been aleader in the automotive industry, home to two trusted brands: Roy Foss andFoss National Leasing. Our success is driven by our incredible team.These are dedicated and passionate individuals who embody our core valuesdaily, building a reputation for excellence in retail, fleet, service, andinnovation.

• Gladto be here – We show up with positivity and pride.
• Sweatthe small stuff – Details matter, and we get them right.
• Showup for each other – We succeed as a team.
• Walkthe talk – We lead by example.
• Setthe standard – We raise the bar.

We are proud of the long-standing relationships we've builtwith our clients, customers, and our team members. When you join Foss Group ofCompanies, you're joining a company that leads with heart, acts with integrity,and invests in your growth. If you want a workplace where your impact iscelebrated, you've found your next move.

Salary Range: $100,000 - $125,000/year

About the Opportunity

Foss National Leasing is seeking a dynamic, practical andresults-focused Director of Operations to lead Fleet Operations, Purchasing andRemarketing.

This newly dedicated leadership role is accountable forservice execution, productivity, quality, cost management, process improvement,team development and financial outcomes.

The successful candidate will be a builder of scalableoperating processes and strong leaders. The Director of Operations willstrengthen day-to-day execution while preparing the organization for continuedgrowth, increasing operational complexity and new strategic opportunities.

What You Will Do

• Provide overall leadership for Fleet Operations,Purchasing and Remarketing, with clear accountability for service levels,productivity, quality and cost.
• Establish operating standards, performancemeasures and management routines that improve visibility, consistency andaccountability.
• Assess current workflows and lead measurableprocess improvements that increase capacity, reduce rework and supportsustainable growth.
• Build a service-oriented culture focused oncustomer execution, responsiveness and continuous improvement.
• Develop leaders and strengthen succession depththrough role clarity, coaching, performance feedback and documented developmentplans.
• Own operational processes and ensure effectivebusiness adoption of new systems, tools and ways of working.
• Lead operational readiness for strategicinitiatives and partnerships, including process, people and servicerequirements.

Your First-Year Focus

• Build a fact-based baseline of productivity,service, cost, process performance and team capability during the first 90days.
• Develop and secure approval for a prioritizedoperational improvement roadmap with clear owners, measures and timing.
• Deliver early service and process improvementswhile creating a disciplined approach to tracking measurable benefits.
• Identify and develop emerging leaders within theoperational functions.

What You Bring

• Progressive senior operations leadershipexperience in a complex, customer-focused environment. Fleet management,vehicle leasing or automotive experience is strongly preferred.
• Demonstrated success leading operationaltransformation and delivering measurable improvements in service, productivity,quality, cost or financial contribution.
• Experience leading multiple operationalfunctions and building scalable processes, controls and performance-managementpractices.
• Strong people-leadership skills, includingcoaching managers, setting expectations, building accountability and developingfuture leaders.
• Working knowledge of fleet operations,purchasing and/or vehicle remarketing, with the ability to connect operationaldecisions to customer and financial outcomes.
• Sound business judgment, financial acumen andthe ability to translate analysis into practical action.
• Clear executive-level communication and theability to work effectively across functions.
• University degree or an equivalent combinationof education and relevant leadership experience.

What We Offer:

• Competitive compensation and benefits package.
• Employee team building and social events.
• Learning and development programs for all teammembers.
• Growth potential within our organization.
• Employee discount programs.
• Foss purchase and service program.
• Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creatinga workplace where everyone feels welcome and has the opportunity to thrive. Webelieve that a diverse and inclusive team is not only our strength, but it alsodrives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. Weconsider all qualified applicants without regard to race, color, religion,gender, gender identity or expression, sexual orientation, national origin,age, or disability. Our commitment to equal opportunity extends to all aspectsof employment, including hiring, training, promotion, compensation, andbenefits.

Foss Group of Companies is committed to providing aninclusive, accessible work environment. In accordance with the Accessibilityfor Ontarians with Disabilities Act (AODA), accommodations are available uponrequest for candidates taking part in all aspects of the recruitment andselection process.

We are committed to fostering a culture of fairness,equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reachout to [e-mail].