Director of Operations

ABB Schweiz AG; Quebec; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Operations to lead manufacturing activities and drive operational excellence. In this pivotal role, you will oversee the strategic planning and execution of departmental objectives, ensuring compliance with health and safety policies while fostering a culture of continuous improvement. Your leadership will be key in developing high-performing teams and optimizing processes to exceed customer expectations. Join a company that values diversity, innovation, and collaboration, and be part of a mission to create sustainable solutions that address global challenges.

Benefits

Retirement plan

Accident insurance

Healthcare plan

Wellbeing program

Qualifications

• 8-10 years of experience in operations management, preferably in high-tech.
• Proven leadership skills and ability to manage engaged teams.

Responsibilities

• Plan and coordinate manufacturing activities to meet operational objectives.
• Develop and implement programs for efficiency and operational excellence.

Skills

Leadership

Communication Skills

Team Management

Operational Excellence

Customer Satisfaction

Bilingualism (English and French)

Decision Making

Time Management

Education

Bachelor's Degree in Applied Sciences

Master's Degree in Administration

Job description

Director of Operations

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

10

This position reports to

Directrice de site

Your role and responsibilities

Under the authority of the site director, the operations director plans, directs, and coordinates the manufacturing activities of ABB Quebec Measurement Products, procurement, manufacturing engineering, application engineering, and order entry. He/she prepares the strategic and operational plan for his/her department, manages human resources, develops budgets, and ensures rigorous monitoring of the funds allocated to activities under his/her responsibility. Additionally, he/she must develop and implement programs and projects aimed at ensuring efficiency and operational excellence within the department. You will seek to optimize team performance to ensure all requirements are met and customer expectations are exceeded, focusing on quality, safety, continuous improvement culture, meeting delivery deadlines, and respecting budgets.

Specific tasks and responsibilities:

1. Ensure the company's operational objectives are met or exceeded while rigorously applying ABB's various policies, particularly in terms of ethics and compliance.
2. Hire, coach, and develop teams. Build an effective, competent, and high-performing organization. Ensure the development of teams in a context of employee engagement and mobilization.
3. Ensure that processes and activities under his/her direction comply with health, safety, and environmental policies and directives.
4. Participate in the development of the company's strategic and growth plan, operationalize this plan in the sectors under his/her responsibility.
5. Continuously improve operational performance by implementing tools and operational excellence programs.
6. Establish operational budget forecasts, provide monthly revenue forecasts, and ensure rigorous monitoring with the various levels of company management.
7. Manage the production planning process to ensure the establishment of an efficient and optimal production schedule while aiming to reduce cycle time when appropriate.
8. Ensure the application of manufacturing standards, quality norms, and work procedures. Disseminate various performance indicators of his/her department and take appropriate actions.
9. Support and guide procurement teams in finding suppliers, negotiating contracts with them, and establishing strategic alliances.
10. Lead daily and weekly meetings with managers and employees under his/her authority.
11. Collaborate closely with sales, marketing, engineering, service, and quality teams.

Qualifications for the role

• Excellent leader, possessing strong communication skills, results-oriented, focused on performance and customer satisfaction, able to work in a fast-paced environment with tight deadlines and the ability to make decisions.
• Proven track record demonstrating a solid history in developing and managing engaged teams as well as managing international operations.
• Bachelor's or master's degree in applied sciences or administration.
• Relevant experience of 8 to 10 years in operations management, preferably in the high-tech sector.
• Solid experience in developing high-performing and engaged teams.
• Proven track record of continuous improvement in operations.
• Strong focus on results, teamwork, and customer satisfaction.
• Ability to work effectively at all levels of the company.
• Demonstrated ability to organize and manage multiple priorities.
• Proven leadership skills, with a collaborative, solution-oriented approach.
• Bilingualism in English and French is essential, with proven skills in oral and written communications. French is required. English is necessary to communicate with clients outside Quebec on a regular basis.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

This offer is conditional upon the applicant obtaining Industrial Security Level 2 status and a certificate issued by the Department of Controlled Goods. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.