Directeur(trice) adjoint(e), Opérations de Tarification

iA Financial Group; Quebec; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player in financial services is seeking a Manager for Underwriting Operations. This pivotal role involves leading a team of underwriters, ensuring high standards of productivity and quality in risk selection. The ideal candidate will inspire collaboration and continuous improvement while managing complex processes and performance evaluations. With a commitment to diversity and inclusion, this forward-thinking company values innovation and invests in its employees. Join a dynamic team where your expertise will contribute to shaping the future of insurance in Canada.

Qualifications

• 10+ years of experience in life/disability insurance underwriting.
• Proven experience in team management and leadership.

Responsibilities

• Manage and supervise a team of underwriters, ensuring productivity and quality.
• Identify training needs and support continuous development of the team.

Skills

Leadership

Communication

Analysis and Problem Solving

Organization

Client and Advisor Orientation

Continuous Improvement

Judgment

Sector Knowledge

Education

Bachelor's degree or equivalent

Tools

Operational Knowledge of Underwriting Systems

Job description

• Other Possible Location(s): Montreal, Quebec
• Job category: Health and Medical Services

The individual insurance underwriting team is at the heart of our mission to protect as many Canadians as possible and plays a crucial role in risk selection. The Manager, Underwriting Operations, will be responsible for managing and supervising a team of underwriters, ensuring coordination of activities and adherence to standards for deadlines, productivity, and quality

Main Responsibilities:

• Team Management: Manage and supervise a team of about thirty individual insurance and living benefits (disability insurance) underwriters, ensuring coordination of activities and adherence to standards for deadlines, productivity, and quality.
• Supervision and Coaching: In collaboration with underwriting consultants, identify training needs, support continuous development and coaching of underwriters to increase team maturity and ensure decision-making aligned with our risk selection policies.
• Performance Management: Evaluate collective and individual performance, manage gaps and be responsible for the Altitude performance appraisal process.
• Process Improvement: Identify and recommend opportunities for improvement in the underwriting process and promote harmonization of practices between insurance and living benefits. Collaborate with appropriate teams to implement necessary actions.
• Transformational Initiative: Be a change ambassador for automation projects, artificial intelligence, and modernization of life insurance systems, among others.

Required Skills:

• Leadership: Ability to inspire and mobilize the team, fostering a spirit of collaboration and success.
• Communication: Excellent written and oral communication skills, with the ability to convey information clearly and concisely.
• Analysis and Problem Solving: Strong analytical skills and ability to solve complex problems effectively.
• Organization: Ability to manage multiple tasks and priorities simultaneously, ensuring effective time management.
• Client and Advisor Orientation: Aptitude to understand and respond to the needs of clients and advisors, providing quality service.
• Continuous Improvement: Commitment to innovation and continuous improvement of processes, staying abreast of best practices and new technologies.
• Judgment: Ability to make informed and judicious decisions, considering implications for the team and organization.
• Sector Knowledge: Good understanding of life and disability insurance underwriting principles, as well as industry regulations and standards.

Qualifications:

• Experience: Minimum of 10 years of experience in life and/or disability insurance underwriting, with previous experience in team management.
• Education: Bachelor's degree or equivalent.
• Assets: FLMI, ALU, Operational Knowledge of Underwriting Systems and Manuals
• Advanced level of French and English language proficiency, as the person will be involved in meetings with reinsurers, lead daily meetings with the team, attend conferences, and communicate with French and English speaking internal partners on a daily basis.

Invest in your talent by joining our team

See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us . Someone from our team will be happy to assist you.