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A well-established custom sauna manufacturing company is seeking a Director of Operations to optimize and scale their operations. This leadership role requires extensive experience in manufacturing, strategic planning, and team management, with a focus on continuous improvement and operational excellence. Join a growing company and play a key role in shaping its future while enjoying a team-oriented culture.
We are a well-established custom sauna and sauna heater manufacturing company with over 35 years of excellence in crafting bespoke wellness environments. Our clients include luxury homeowners, spas, hotels, and contractors across Canada and the U.S.
As we enter a new phase of growth, we are seeking a high-performingDirector of Operationsto join our leadership team. This person will serve as the#2 in the company, responsible for optimizing our operations and helping scale the business.
About the Opportunity
This is acareer move— not just a job.
The successful candidate will be groomed for future senior leadership roles (VP or COO level) as the company grows.
You will have direct impact on strategic operations, production, supply chain, installations, and customer delivery excellence. You will work closely with the CEO and be trusted to lead our operational execution.
Who We're Looking For
We are seeking a strategic operational leader with thecritical thinking skills of an engineerand thebusiness acumen of a seasoned entrepreneur.
10–15 years of progressive leadership in manufacturing operations (custom production, woodworking, specialty manufacturing experience an asset)
A degree in Engineering, Business, or Operations Management
Strong financial and operational acumen (budgeting, cost controls, KPIs)
Hands-on leadership experience managing cross-functional teams (production, logistics, scheduling, supply chain)
High integrity, trustworthiness, and strong problem-solving capability
Continuous improvement mindset (Lean Six Sigma knowledge an asset)
Experience implementing SOPs, KPIs, and performance-driven operational systems
Comfortable in an entrepreneurial, growing company environment
Professional maturity with a proven record of results
Key Responsibilities
Lead daily manufacturing, production, scheduling, inventory, logistics, and field installation operations
Implement operational KPIs and drive continuous improvement across all departments
Develop and standardize SOPs, ensuring consistent quality, cost control, and operational performance
Oversee production scheduling, material planning, purchasing, and project delivery
Collaborate closely with ownership on strategic planning and scaling initiatives
Mentor and build a high-performing operations team
Manage budgets, operational forecasting, and monthly reporting
Ensure safety, quality, efficiency, and customer satisfaction standards are met or exceeded
Success Metrics in This Role:
95%+ on-time project completion
Significant improvement in production efficiency
Documented SOPs and operational processes across departments
High-performing, accountable operational team
Qualifications
7+ years of leadership experience in manufacturing, production, or construction
Experience with custom fabrication, woodworking, or building materials is a plus
Proven ability to lead teams and implement systems that drive results
Strong planning, communication, and problem-solving skills
Familiarity with ERP/MRP tools or project management software
Comfortable working in a fast-paced, hands-on environment
High level of integrity and trustworthiness
Entrepreneurial mindset with the ability to work independently
Education
Degree or diploma in Operations Management, Business, Engineering, or related field preferred
Equivalent experience in operational leadership roles also considered
Compensation
Performance Bonus:TBD
Why Join Us?
Be a key leader in a growing company in the wellness and lifestyle industry
Work directly with ownership and have a seat at the decision-making table
Shape the future of a respected Canadian manufacturing brand
Enjoy a team-oriented culture focused on craftsmanship, trust, and performance