Director of HR Excellence & Workday Transformation

Focus on WD; Markham; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus 20% target

Benefits from day one

RSP matching

Hybrid working from Markham

Job summary

Focus on WD in Canada is seeking a Director of HR Operational Excellence to lead the next phase of process improvement, employee experience, and efficiency. The role will build the HR Operational Excellence function and drive end-to-end HR process transformation across a large, complex organisation.

You will partner with HRIS, Workday and ServiceNow teams to standardise, automate and improve HR service delivery, while leading cross-functional initiatives and developing a high-performing team.

Qualifications

• Strong HR Operational Excellence or HR transformation experience.
• Proven end-to-end process redesign experience.
• Strong Workday knowledge.
• Experience working closely with HRIS and Workday teams.
• Genuine people leadership experience.
• Experience leading change through influence.
• Experience within a large or complex organisation.

Responsibilities

• Build and shape the HR Operational Excellence function.
• Lead end-to-end HR process transformation.
• Identify recurring issues and remove root causes.
• Improve employee experience and HR service delivery.
• Work closely with HRIS, Workday and ServiceNow teams.
• Drive standardisation, automation and continuous improvement.
• Lead cross-functional transformation initiatives.
• Influence senior stakeholders across HR, Technology and Operations.
• Lead and develop direct reports.

Skills

People leadership

Change management

Process transformation

Stakeholder influence

Tools

Workday

HRIS

ServiceNow HRSD

Job description

Focus on WD in Canada is seeking a Director of HR Operational Excellence to lead the next phase of process improvement, employee experience, and efficiency. The role will build the HR Operational Excellence function and drive end-to-end HR process transformation across a large, complex organisation.

You will partner with HRIS, Workday and ServiceNow teams to standardise, automate and improve HR service delivery, while leading cross-functional initiatives and developing a high-performing team.