Director of Digital Products & Strategy

Canada Life; Winnipeg; On-site; CAD 121,000 - 171,000; Full time

Benefits offered by this job

Education reimbursement

Mental health benefit

Volunteer day

Pension plan

Share ownership

Employee recognition

ERGs & mentoring

Job summary

Canada Life is seeking a Director, Digital Product to lead the strategy, development, and ongoing improvement of our digital experiences. This pivotal role shapes customer‑centric, data‑informed, and technically sound products that drive meaningful business outcomes.

You will collaborate across design, engineering, analytics, and business teams, own multi‑year roadmaps, write clear user stories, measure impact with KPIs, and foster an inclusive, high‑performing digital culture across head office

Qualifications

• Strong understanding of digital product management across web platforms.
• Ability to quickly understand complex business domains and translate into clear product direction.
• Comfort collaborating with developers, designers and content writers.
• Customer-first mindset focused on intuitive digital experiences.
• Proactive, results-oriented with history of delivering value through collaboration and innovation.
• Data-driven decision making using insights to guide product decisions.
• Experience leading cross-functional teams and shared ownership.
• Growth mindset with experimentation and continuous improvement.
• Strong communication and storytelling to align stakeholders.
• Experience in agile methodologies, product discovery, and iterative delivery.

Responsibilities

• Develop and own a multi-year product roadmap for digital experiences, aligning with business goals and technical feasibility.
• Act as a thought leader shaping digital experiences to anticipate future needs and maximize long-term value.
• Conduct ongoing customer research and competitive analysis to inform product direction.
• Build strong stakeholder relationships and drive alignment across enterprise initiatives.
• Write clear, actionable user stories reflecting customer pain points and business value.
• Champion customer experience with empathy, usability, and measurable impact.
• Collaborate with design, content, engineering, analytics, and business teams to deliver seamless journeys.
• Apply a product mindset emphasizing outcomes over outputs and iterate based on data insights.
• Guide the product lifecycle from discovery to delivery and optimization.
• Integrate data into product operations using analytics dashboards and usability testing.

Skills

Digital product management

Cross-functional leadership

Agile methodologies

Data-driven decision making

Stakeholder communication

Product discovery

Growth mindset

Leadership

Customer advocacy

Team collaboration

Job description

Canada Life is seeking a Director, Digital Product to lead the strategy, development, and ongoing improvement of our digital experiences. This pivotal role shapes customer‑centric, data‑informed, and technically sound products that drive meaningful business outcomes.

You will collaborate across design, engineering, analytics, and business teams, own multi‑year roadmaps, write clear user stories, measure impact with KPIs, and foster an inclusive, high‑performing digital culture across head office