Director, Enterprise Loyalty Product Strategy & Growth

Socket.dev; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

Mastercard, a global payments leader, seeks a Director of Product Management for Enterprise Loyalty Consulting to drive growth in Consumer Acquisition & Engagement consulting. You will shape enterprise loyalty strategy, lead cross-functional teams, and deliver measurable outcomes for leading financial institutions worldwide.

Collaborate with Product, Marketing and Sales to craft compelling narratives, align go-to-market plans, and manage a robust product roadmap ensuring sustained client value

Qualifications

• Experience leading loyalty and rewards at an established financial institution.
• Visionary thinking and proven record of owning outcomes.
• Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively.
• Exceptional lateral and longitudinal thinking with deep intellectual curiosity.
• Consultative mindset with the ability to craft customer-tailored narratives.
• Ability to break down and communicate complex ideas in dynamic situations.
• High level of ownership, quantitative acumen, creativity, and entrepreneurship.
• Deep knowledge in financial institutions, payments, and marketing.

Responsibilities

• Strategy: Define the vision and product strategy for Enterprise Loyalty consulting.
• Product innovation: Oversee and evolve a portfolio of solutions for consumer engagement and Enterprise Loyalty for major financial institutions.
• Go-to-market: Align positioning and narratives; work with regional teams to drive adoption and pipeline.
• Client impact: Maintain dialogue with consultants and sales to validate measurable client impact.
• Market insights: Track competitive trends, rewards models, and loyalty innovation.
• Product development: Support business case, pricing, packaging, and roadmap balancing short-term and long-term goals.

Skills

Loyalty leadership

Cross-functional collaboration

Strategic thinking

Stakeholder management

Analytical thinking

Entrepreneurship

Financial institutions knowledge

Payments knowledge

Marketing knowledge

Job description

Mastercard, a global payments leader, seeks a Director of Product Management for Enterprise Loyalty Consulting to drive growth in Consumer Acquisition & Engagement consulting. You will shape enterprise loyalty strategy, lead cross-functional teams, and deliver measurable outcomes for leading financial institutions worldwide.

Collaborate with Product, Marketing and Sales to craft compelling narratives, align go-to-market plans, and manage a robust product roadmap ensuring sustained client value