Director, Centralized Warranty & Claims Operations

Brandt; Regina; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Continuous Learning

Advancement opportunities

Comprehensive benefits

Retirement planning

Job summary

Brandt is seeking an Executive - Sr Management professional to oversee warranty operations from our Regina, SK location. You will lead the Warranty Team, develop policies, and drive claims efficiency in collaboration with suppliers.

You will build metrics, ensure timely submissions, and mentor a large team while maintaining strong relationships with dealers and service providers. This role offers growth within a nationwide organization and a comprehensive benefits package.

Qualifications

• Strong understanding of warranty policies and procedures.
• Ability to motivate and lead a large team.
• Ability to think critically and identify procedure improvements.
• Excellent written and oral communication skills.

Responsibilities

• Manage and develop warranty operating procedures at Brandt Tractor.
• Develop and deploy warranty recovery policies and processes.
• Lead the Warranty Team and maintain supplier relationships.
• Ensure timely submission of warranty claims and payments.
• Conduct warranty training for Brandt employees.
• Develop metrics and maintain warranty reports.
• Support processing claims when needed.

Skills

Leadership

Critical thinking

Communication

Dealership experience

Warranty policies

Job description

Brandt is seeking an Executive - Sr Management professional to oversee warranty operations from our Regina, SK location. You will lead the Warranty Team, develop policies, and drive claims efficiency in collaboration with suppliers.

You will build metrics, ensure timely submissions, and mentor a large team while maintaining strong relationships with dealers and service providers. This role offers growth within a nationwide organization and a comprehensive benefits package.