Director of Centralized Warranty

Brandt Group of Companies; Regina; On-site; CAD 65,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Career growth

Benefits package

Pension & RRSP

Job summary

Brandt Group of Companies is seeking a Warranty Manager to lead the warranty team and drive policy development across warranty processes. You will ensure timely claim submissions, maintain supplier relationships, and optimize goodwill and policy payments.

The role emphasizes strong leadership, deep knowledge of warranty procedures, and collaboration with dealers and suppliers. Experience in dealership environments is considered an asset and the company offers competitive compensation and

Qualifications

• Strong understanding of warranty policies and procedures.
• Ability to motivate and lead a large team.
• Strong communication skills, both written and oral.
• Knowledge of brand equipment is an asset.
• Experience in dealership environments is an asset.

Responsibilities

• Manage and develop warranty operating procedures within Brandt Tractor.
• Develop and deploy warranty recovery policies and processes.
• Oversee day‑to‑day activities of the Warranty Team.
• Motivate and lead a large team.
• Maintain relationships with suppliers and ensure timely warranty claims.
• Approve all goodwill and warranty payments.
• Conduct warranty training for Brandt employees.
• Develop metrics and maintain warranty reports.

Skills

Warranty policies

Leadership

Critical thinking

Communication

MS Office

Dealership experience

Brandt equipment knowledge

Tools

Microsoft Office

Job description

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there's no place we'd rather be because just like them, it's when we're working hard and getting things done that we're at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That's Powerful Value, Delivered.

What You Will Be Responsible For

• Manage and develop all standard warranty operating procedures within Brandt Tractor.
• Develop and deploy warranty recovery policies, processes, and procedures to ensure warranty claims are maximized to the
• full extent of our suppliers and vendor guidelines.
• Manage the day-to-day activities of the Warranty Team.
• Effectively motivate and lead a large team.
• Maintain key relationships with our suppliers.
• Ensure timely submission of warranty claims to our suppliers.
• Manage and approve all good will and warranty policy payments from suppliers.
• Conduct warranty training for Brandt employees.
• Manage warranty accounts receivables.
• Develop metrics, maintain warranty and program reports.
• Assist with processing claims when needed.
• Other duties as assigned.

What We Look For

• Strong understanding of warranty policies and procedures.
• Ability to effectively motivate and lead a large team.
• Ability to critically think.
• Identify when a procedure needs improvement, develop solutions, and implement.
• Strong communication skills, both written and oral.
• Strong computer skills including Microsoft Office Suite.
• Previous dealership experience considered an asset.
• Knowledge of the equipment Brandt represents is considered an asset.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Advancement opportunities within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement planning: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It's as simple as that.