Director of Centralized Warranty

Brandt; Regina; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Continuous Learning

Advancement opportunities

Comprehensive benefits

Retirement planning

Job summary

Brandt is seeking an Executive - Sr Management professional to oversee warranty operations from our Regina, SK location. You will lead the Warranty Team, develop policies, and drive claims efficiency in collaboration with suppliers.

You will build metrics, ensure timely submissions, and mentor a large team while maintaining strong relationships with dealers and service providers. This role offers growth within a nationwide organization and a comprehensive benefits package.

Qualifications

• Strong understanding of warranty policies and procedures.
• Ability to motivate and lead a large team.
• Ability to think critically and identify procedure improvements.
• Excellent written and oral communication skills.

Responsibilities

• Manage and develop warranty operating procedures at Brandt Tractor.
• Develop and deploy warranty recovery policies and processes.
• Lead the Warranty Team and maintain supplier relationships.
• Ensure timely submission of warranty claims and payments.
• Conduct warranty training for Brandt employees.
• Develop metrics and maintain warranty reports.
• Support processing claims when needed.

Skills

Leadership

Critical thinking

Communication

Dealership experience

Warranty policies

Job description

HWY 1 East

BOX 3856

Regina, SK S4P3R8, CAN

• Executive - Sr Management
• Full-Time
• Requisition #: DIREC002340

Description

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Manage and develop all standard warranty operating procedures within Brandt Tractor.
• Develop and deploy warranty recovery policies, processes, and procedures to ensure warranty claims are maximized to the
• full extent of our suppliers and vendor guidelines.
• Manage the day-to-day activities of the Warranty Team.
• Effectively motivate and lead a large team.
• Maintain key relationships with our suppliers.
• Ensure timely submission of warranty claims to our suppliers.
• Manage and approve all good will and warranty policy payments from suppliers.
• Conduct warranty training for Brandt employees.
• Manage warranty accounts receivables.
• Develop metrics, maintain warranty and program reports.
• Assist with processing claims when needed.
• Other duties as assigned.

What We Look For

• Strong understanding of warranty policies and procedures.
• Ability to effectively motivate and lead a large team.
• Ability to critically think.
• Identify when a procedure needs improvement, develop solutions, and implement.
• Strong communication skills, both written and oral.
• Previous dealership experience considered an asset.
• Knowledge of the equipment Brandt represents is considered an asset.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Advancement opportunities within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement planning: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.