Warranty Claims Specialist — Fast-Paced, Detail-Driven

Brandt Group of Companies; Regina; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Growth opportunities

Health & dental benefits

RRSP matches

Job summary

Brandt Group of Companies is seeking a Warranty Administrator in Regina, SK to manage end-to-end warranty claims processing. You will handle work orders, reconcile claims, communicate with vendors, and review repair information to ensure accurate processing in compliance with policies.

The role requires strong organizational, detail-oriented, and communication skills, with proficiency in Microsoft Office and the ability to work in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent time management and communication skills are required.
• Proficiency with Microsoft Office Suite is expected.
• Ability to work in a fast-paced environment and adapt to changes is important.
• Experience with electronic record keeping is an asset.
• Mechanical aptitude and ability to understand technical repair information are advantageous.
• Experience with heavy-duty trucks, highway equipment, or related equipment is a plus.

Responsibilities

• Administer warranty claims processing and documentation to ensure timely reimbursements.
• Open and close work orders, track progress, and maintain service continuity.
• Process warranty submissions with vendors by interpreting repair documentation to secure approvals.
• Reconcile warranty claims against service records and vendor payments for accuracy.
• Coordinate with technicians, service advisors, parts personnel, and internal departments to verify information.
• Maintain up-to-date records of warranty activities for audits and reporting.
• Communicate with vendors and customers to resolve claim issues and improve service satisfaction.
• Monitor claim trends and escalate recurring issues for improvement.
• Review repair stories, diagnostics, and parts usage to ensure warranty compliance.

Skills

Organizational skills

Attention to detail

Time management

Communication skills

Microsoft Office

Fast-paced environment

Adaptability

Electronic record keeping

Mechanical aptitude

Heavy-duty equipment knowledge

Job description

Brandt Group of Companies is seeking a Warranty Administrator in Regina, SK to manage end-to-end warranty claims processing. You will handle work orders, reconcile claims, communicate with vendors, and review repair information to ensure accurate processing in compliance with policies.

The role requires strong organizational, detail-oriented, and communication skills, with proficiency in Microsoft Office and the ability to work in a fast-paced environment.