Director, Business Development

Accor Hotels; Vancouver; On-site; CAD 85,000 - 100,000; Full time

Job summary

Join Accor Hotels as a Business Development Sales Manager at Fairmont Pacific Rim in Vancouver. This role involves driving sales across leisure travel and events while collaborating with various teams. Enjoy a competitive salary, extensive benefits, and opportunities for growth in a vibrant environment.

Benefits

Complimentary work meal

Travel reimbursement program

Extensive benefits package

Company-matched pension plan

Employee benefit card

Learning programs

Complimentary hotel stay for new employees

Qualifications

• Minimum five years hotel sales experience required.
• Multiple years in a senior sales role in luxury hotel environment.
• Excellent written and verbal communication skills.

Responsibilities

• Lead Management for group and leisure market coverage.
• Conduct prospecting efforts to build business opportunities.
• Assist with site visits and maintain accurate client database.

Skills

Communication

Problem Solving

Interpersonal Skills

Goal Oriented

Organizational Skills

Education

Bachelor’s Degree

Hotel Management Degree

Tools

Opera Sales & Catering

Microsoft Office

Cvent

LinkedIn

Job description

Company Description

Reporting to the Director of Sales, Leisure and Entertainment, the Business Development Sales Manager will collaborate with the Sales, Events, and Marketing teams to drive sales and generate revenue across leisure travel, group meetings, conferences, and other events involving food and beverage.

Job Description

Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver
• A competitive salary, starting from $85,000.00 per annum
• Complimentary work meal through our Colleague Dining Program
• Travel reimbursement program for a TransLink monthly pass
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements
• Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• Lead Management: Group and Leisure market coverage in the absence of Sales Managers. This coverage will include all size bookings in excess of 10 rooms on peak for all market segments. Logging of lead information into Opera Cloud system, loading room and meeting specifics based on needs expressed in lead and using space and revenue maximization guidelines. Preparing proposals and client follow up details as well as managing the direct sales effort with the client and the hand over back to the Sales Manager.
• Conduct prospecting efforts to continue to build pipeline of business opportunities for hotel. Prospecting efforts to primarily be telephone based with potential for participation in market blitzes or other local trade shows or client networking events.
• Assist with Site Visits for remote sellers when they are unable to participate (to include setting up guestroom and restaurant reservations, amenities, inviting partners to site inspection (Audio Visual and DMC).
• Relationship management with outside catering venues to maximize guest room block opportunities and referral potential.
• Assist in maintaining an accurate client and account database in Opera Cloud and adherence to all Accor system standards.
• Other duties as assigned.

Qualifications

Your experience and skills include:

• Minimum of five years hotel sales experience required
• Bachelor’s Degree and/or Hotel Management Degree preferred
• Multiple years of experience in senior sales role in luxury hotel environment
• Excellent communication skills, both written and verbal required
• Computer literacy in various applications and tools including Opera Sales & Catering / SFA System (or other CMS), Microsoft Office, Cvent, LinkedIn
• Goal oriented, competitive and well organized
• Strong interpersonal and problem solving abilities, role model in pro-active sales
• Ability to analyze financial data to create winning group strategies and solutions
• Positive attitude, firm and supportive, team based approach to ensure attainment of the hotel’s short and long term goals
• Ability to travel and work flexible hours and days

Additional Information

Your team and working environment:

• Key Working Relationships: Director of Sales, Leisure and Entertainment, Regional Director of Sales & Marketing, Regional Revenue Management team, Director Communications, Director of Food & Beverage, Senior Hotel Leadership, Regional and Global Sales Teams.

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS