Director, AI-Driven Operational Risk & Controls Delivery

RBC; Toronto; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Bonus & flexible benefits

Stock options

Competitive compensation

Flexible work options

Job summary

RBC is seeking a Director, Operational Risk & Controls Delivery to translate ORC AI ambitions into an executable program. You will lead early-stage analysis, requirements definition, and solution shaping across data provisioning, process intelligence, and risk data quality initiatives aligned to RBC strategy in this space.

You will own end-to-end delivery of select Op Risk & Controls IT programs and projects, manage governance, budgets, timelines, and resources, and coach delivery leads.

Qualifications

• 10+ years of technology program/project management experience with Agile PM.
• Experience leading cross-functional programs and developing strategic metrics/KPIs to drive business outcomes.
• Advanced proficiency with project delivery and collaboration tools (JIRA, Confluence, SharePoint, Visio) and strong visualization skills (PowerPoint executive presentations).
• Hands-on experience with GenAI tools use in project management (Claude Code, Open AI, etc.).
• Exceptional stakeholder management and interpersonal skills, with proven ability to lead cross-functional teams and influence executives.

Responsibilities

• Leverage AI to ensure alignment across all projects while driving operational efficiency.
• Implement and help the ORC Delivery Leads implement the new AI Development Lifecycle (AIDLC).
• Create stakeholder communications using AI-powered predictive analytics and data-driven decision support.
• Own end-to-end delivery of select Op Risk & Controls IT programs and projects, ensuring predictable execution and alignment to enterprise priorities.
• Establish and maintain program governance across concurrent initiatives while managing scope, budget, timelines, and resources.
• Drive stakeholder alignment and communication across business and technology teams with senior leadership.
• Deliver financial accountability by estimating costs, monitoring spend, and contributing to benefits realization.
• Coach and mentor Op Risk & Controls Delivery Leads / Project Managers.
• Provide leadership to ensure best practices and regulatory compliance in PM.
• Consult on complex issues; act as escalation point.
• Create executive-level materials on portfolio health, risks, and issues.

Skills

Tech PM

Agile PM

Cross-functional

Stakeholder mgmt

GenAI in PM

Vendor mgmt

Communication skills

Tools

JIRA

Confluence

SharePoint

Visio

PowerPoint

Planview

MS Project

Job description

RBC is seeking a Director, Operational Risk & Controls Delivery to translate ORC AI ambitions into an executable program. You will lead early-stage analysis, requirements definition, and solution shaping across data provisioning, process intelligence, and risk data quality initiatives aligned to RBC strategy in this space.

You will own end-to-end delivery of select Op Risk & Controls IT programs and projects, manage governance, budgets, timelines, and resources, and coach delivery leads.