Digital Operations & Technical Sales Support Specialist

Yoh, A Day & Zimmermann Company; British Columbia; On-site; CAD 34,095 - 48,560; Part time

Benefits offered by this job

Medical, Prescription, Dental & Vision Benefits

Health Savings Account (HSA)

Life & Disability Insurance

MetLife Voluntary Benefits

Employee Assistance Program (EAP)

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training opportunities

Job summary

A prominent staffing and workforce solutions provider is seeking a Digital Operations Specialist in Vancouver, BC. This role will provide support on digital platforms and streamline the sales process, ensuring high customer satisfaction. The ideal candidate has strong communication skills, one year of experience in sales or customer service, and is proficient in Microsoft Office. Competitive compensation is offered, with potential for additional benefits.

Qualifications

• One year of comparable work experience in a customer service or sales role.
• Effective verbal/written communication skills to successfully respond to partner inquiries.
• Demonstrated analytical skills and independent problem solving aptitude required.
• Highly organized and detail oriented.
• Ability to take a consultative approach to understand requirements and resolve issues.
• Demonstrated flexibility and responsiveness to work in an ever-changing environment.
• Desire to develop one's self and enhance business/technical skills.
• Proven capability to work in a team and collaborate.

Responsibilities

• Responding to inbound phone, chat and email inquiries.
• Collaborating with Client Sales teams and other Stakeholders.
• Managing and escalating feedback to key stakeholders.

Skills

Strong Communication skills

Sales Support

Time Management

Tools

Microsoft Office tools (Word, Excel, PowerPoint)

Job description

A prominent staffing and workforce solutions provider is seeking a Digital Operations Specialist in Vancouver, BC. This role will provide support on digital platforms and streamline the sales process, ensuring high customer satisfaction. The ideal candidate has strong communication skills, one year of experience in sales or customer service, and is proficient in Microsoft Office. Competitive compensation is offered, with potential for additional benefits.