Digital Agency Project Manager - Web Development

Software International; Toronto; Remote; CAD 90,000 - 100,000; Full time

Job summary

An established industry player is seeking a Digital Agency Project Manager to lead web development projects. This full-time role involves managing project teams, ensuring timely delivery, and facilitating communication across departments. The ideal candidate will have a strong background in project management within a digital agency, with experience in client management and software life cycle projects. Join a dynamic team that values innovation and collaboration, where your contributions will directly impact the success of various projects. If you're ready to take on exciting challenges in a remote work environment, this opportunity is perfect for you.

Qualifications

• 5+ years of project management experience in a digital agency.
• Experience with full software life cycle projects and client management.

Responsibilities

• Manage and coordinate projects to meet business objectives.
• Ensure timely delivery and effective communication of project status.

Skills

Project Management

Client Management

Risk Management

Conflict Management

Communication Skills

Education

Bachelor's in Computer Science

Project Management Certification

Tools

JIRA

Microsoft Project

Job description

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Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US.

We are currently looking for a Digital Agency Project Manager - Web Development for our global web development client.

This is a full-time, permanent role.

Role: Digital Agency Project Manager - Web Development

Type: Permanent full-time

Salary: $90,000 - $100,000 + vacation + benefits

Location: Remote, Toronto, ON, Canada (must be able to work on EST)

Job Description

Reporting to the Manager of Project Management Office, this role is responsible for the management and coordination of designated projects as directed by the business. Our purpose is to facilitate all internal and external project activities as necessary to fulfill both short-term and long-term business objectives, with an eye to increasing the value of site offerings.

Responsibilities:

• Provide project support to Project team members, functional managers and the business.
• Provide support to external project resources, including the Design group, Payment Processors, and 3rd party vendors.
• Work with Project team members to respond to, and as appropriate, resolve or escalate project risks.
• Ensure/facilitate interdepartmental project communications, both verbally and through electronic means.
• Ensure individual project conformance with overall Program Objectives.
• Ensuring on-time delivery of all projects under his/her leadership.
• Work with Project team members to ensure that all initiatives have clear success criteria, an execution plan (including resources), and an assessment of the delivery.
• Work with other members of the PMO and functional managers to confirm and negotiate resource assignment according to current business priority.
• Work with other members of the PMO to set, and as necessary, reset project goals in accordance with approved Change Management practices.
• Communicating timely project status updates to the PMO, management team and clients as appropriate.
• Responsible for creating, or monitoring the creation, of project assets, including:
• Project definitions through Requirements documentation
• Technical documentation including Technical Specifications, Release/deployment plans, Rollback plans, etc.
• Release Scope portals (WIKI pages) for each planned Project release.
• JIRA support entries (ie. project labels, triage, build versioning, key turns) as necessary through the project lifecycle.
• Creating project plans, schedules, issue logs and risk mitigation plans.
• Tracking of project tasks, including resource assignment, estimation and status.
• Provide leadership for Production release activities, including impact/risk assessment, resource allocation/co-ordination, and sponsor/business communication.
• Administration of Project Management tools, including JIRA, Microsoft Project and the Project areas of the Internal WIKI.

Job Requirements:

• Minimum of 5+ years of project management/leadership experience in a digital agency required.
• Must have at least 4 years experience in full software life cycle projects.
• Minimum of 2 years of external client management experience is required.
• Prior experience with website billing projects would be considered a strong asset.
• Experience working with off-site project team members is preferred.
• Previous experience as a software developer, systems analyst or business analyst is preferred.
• Project Management experience on large/enterprise applications is required.
• Technical background in a computer science discipline and some web programming experience are preferred.
• Experience with Project Management tools such as Microsoft Project and defect management software is required.
• Strong interpersonal skills, including conflict management, are required.
• Ability to clearly explain technical issues to non-technical audiences in verbal and written form.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and IT
• Industries: Human Resources