Desktop Engineer

Tata Consultancy Services Limited; Montreal (administrative region); On-site; CAD 65,000 - 85,000; Full time

Job summary

Tata Consultancy Services Limited seeks a proactive IT professional to support end-user computing and desktop environments in a global, fast-paced setting. The role emphasizes Windows 10/11, macOS, Microsoft 365, and VDI to ensure seamless user experiences across devices and locations.

Applicants should bring strong EUC experience, security awareness, and a collaborative mindset to support a large enterprise user community.

Qualifications

• Experience in End User Computing (EUC) and desktop support.
• Strong knowledge of Windows 10/11 and macOS.
• Experience with Microsoft 365 and Virtual Desktop Infrastructure (VDI).
• Exposure to endpoint security and authentication/access management.

Skills

End User Computing

Desktop Support

Windows 10/11

macOS

Microsoft 365

VDI

Endpoint Security

Access Management

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Required Skills & Experience

Core Desktop Technologies

• Good years of End User Computing (EUC) and Desktop Support experience.
• Strong expertise supporting:
• Windows 10/11
• omacOS
• Microsoft 365
• Endpoint Computing Technologies
• Virtual Desktop Infrastructure (VDI)
• Virtual Desktop Technologies
• Application Support

Enterprise Business Applications

Infrastructure Knowledge

• DNS and DHCP Basics
• Authentication and Access Management
• Endpoint Security Controls

IT Service Management

• Problem Management
• Service Transition Support

Tools

Preferred Qualifications

• Experience supporting Banking and Financial Services environments.
• Expertise in large-scale desktop migrations and device refresh programs.
• Experience supporting global enterprise user communities.
• Knowledge of endpoint security and compliance requirements.