Senior ServiceNow Developer

Tata Consultancy Services; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

Tata Consultancy Services Canada Inc. is seeking an IT Infrastructure Engineer to administer Azure IaaS, Windows Server, and virtualization platforms in a production-critical environment. This role supports on-site operations and requires hands-on expertise in AD, GPOs, DNS, and DHCP.

The engineer will manage incidents and changes, perform troubleshooting, and ensure high availability and security across data centers. A strong focus on automation and on-call readiness is essential.

Qualifications

• Experience administering Azure IaaS environments and Windows Server (2016–2022).
• Proficient in VMware vSphere ESXi and Nutanix AHV/OS.
• Active Directory with GPOs, DNS, DHCP and on-call support.

Responsibilities

• Administer and support Azure IaaS environments, virtual machines, networking and storage.
• Handle incident and change management with ITSM tools.
• Provide on-call support in a production-critical onsite environment.
• Ensure security hardening, patching, and high availability.

Skills

Incident management

Troubleshooting

Independent worker

On-call support

Tools

Azure IaaS

Windows Server

VMware vSphere ESXi

Nutanix AHV/OS

PowerShell

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Skills and Responsibilities:

• The candidate must have strong hands-on experience administering Azure IaaS environments, Windows Server (201620192022), VMware vSphere ESXi, Nutanix Management, Data Center Operations and Active Directory including GPOs, DNS, and DHCP.
• The engineer should be proficient in incident and change management using ITSM tools, possess strong troubleshooting skills, and have working knowledge of PowerShell scripting.
• Ability to work independently in an onsite, production critical environment with on call support responsibilities is essential.
• Responsible for administering and supporting Azure IaaS environments, including virtual machines, networking, storage, backup, and high availability services.
• The role also requires strong hands-on expertise in Windows Server (201620192022) administration, covering installation, patching, performance tuning, security hardening, and advanced troubleshooting.
• The engineer must have deep experience in virtualization platforms, including VMware vSphere ESXivCenter and Nutanix AHVAOS, to manage VM provisioning, lifecycle operations, cluster management, upgrades, capacity planning, and performance optimization.
• In addition, the role encompasses management of core infrastructure services such as Active Directory, Group Policy (GPO), DNS, DHCP, and authentication services, ensuring secure and reliable directory and identity operations across hybrid environments.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.