Deskside Consultant

Long View Systems; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Tuition financing

Flexible benefits

Wellness program

Career development

Job summary

HUB International in Vancouver (Burnaby area) is seeking an experienced Employee Benefits Consultant to build strategic relationships with key accounts and manage the full employee benefits lifecycle.

You will collaborate with the Employee Benefits team to understand client needs, design solutions, and deliver compelling presentations. The role involves working with insurers on renewals and maintaining HUB’s commitment to client success.

Qualifications

• 5+ years of Employee Benefits Insurance Experience; group retirement experience is an asset.
• LLQP License or willingness to obtain.
• Post-secondary education and CEBS/GBA designations preferred.
• MS Office knowledge, with focus on Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Strong communication skills, both written and verbal.

Responsibilities

• Understand client needs and culture with support from leadership.
• Identify gaps and opportunities within client’s structure.
• Develop strategic relationships with key account contacts.
• Oversee the complete employee benefits cycle: plan design, provider search, implementation, reporting, renewals, and communication.
• Communicate industry trends to clients for long-term planning.
• Design and deliver client presentations and lead meetings.
• Review client-facing materials from internal teams.
• Collaborate with insurance partnerships through problem solving and negotiations.
• Work with business development and leadership on client knowledge and insights.
• Resolve escalated administrative, contractual, and financial issues with the Client Service Manager.
• Track progress of monthly/quarterly metrics to stakeholders.
• Follow up on meetings and manage client timelines.

Skills

Employee Benefits

LLQP License

CEBS/GBA preferred

MS Office (Excel)

Attention to detail

Communication skills

Education

CEBS/GBA designations preferred

Tools

MS Office

Job description

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it.We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

The Consultant works closely with the Employee Benefits team to understand client needs and priorities. You will be responsible for developing strategic relationships with key account contacts.

This role may be based out of our Vancouver or Burnaby office location. Both locations are centrally located and easily accessible by SkyTrain and transit with many shops, restaurants and other amenities nearby.

Responsibilities

• Understand client needs and culture with the support of the VP, Employee Strategies and Business Development Leads
• Identify gaps and opportunities within your client’s current structure based on their guiding principles
• Develop strategic relationships with key account contacts
• Oversee the complete employee benefits cycle: plan design review, provider search, implementation, reporting, renewal negotiations, employee communication
• Communicate relevant industry trends to your client block to prepare them for long term planning
• Design and deliver presentations to clients, leading client meetings as well as key employee presentations
• Review all client facing materials authored by the Client Service Manager and Analyst teams
• Work closely with insurance partnerships through problem solving, negotiations and maintaining positive relationships
• Collaborate with the business development team and leadership team on shared client knowledge and insights
• Understand client needs and priorities, and working with the client and the Client Service Manager to resolve escalated administrative, contractual and financial issues
• Effectively track and communicate the progress of monthly/quarterly metrics to internal stakeholders and the leadership team
• Work collaboratively to complete follow-up items from in-person meetings while managing client timelines - communicating meeting activity and client account details to the team for file updates and account management
• Other duties and responsibilities as assigned

Skills, Characteristics & Qualifications

• 5+ years of Employee Benefits Insurance Experience, group retirement experience is an asset
• Life Insurance (LLQP) License or willing to obtain
• Post-secondary education required and completion of (or working towards) related courses in group benefits (CEBS, GBA designations preferred)
• Intermediate to advanced MS Office knowledge, with focus on Excel and PowerPoint
• Strong attention to detail and accuracy
• Strong communication skills, both written and verbal

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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