Client Care Representative - Auto Associate

HUB International; Kamloops; On-site; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Paid time off

Birthday day off

Job summary

HUB International in Canada is seeking an Auto Associate to drive insurance solutions and exceed sales targets. Training will support earning a Level 1 General Insurance License within 30 days, with a focus on delivering an exceptional customer experience.

You’ll build strong client relationships, promote ICBC and private products, and contribute to a dynamic, high-energy team environment. Compensation includes base salary and potential bonuses.

Qualifications

• A self-starter mentality with a strong drive to exceed performance and sales goals.
• Confident, outgoing personality and a customer-first approach.
• Detail-oriented and organized—someone who can multitask under pressure.
• Reliable and accountable—you're someone your team can count on.
• Thrives in a collaborative, high-energy environment.
• High school diploma or equivalent.
• Level 1 Insurance License is an asset—but not required.

Responsibilities

• Build and maintain strong relationships with clients, teammates, and auto dealership partners.
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets.
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more.
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics.
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory.

Skills

Self-starter

Outgoing personality

Customer-focused

Education

High school diploma or equivalent

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

A self-starter mentality with a strong drive to exceed performance and sales goals.

Confident, outgoing personality and a customer-first approach.

Detail-oriented and organized—someone who can multitask under pressure.

Reliable and accountable—you're someone your team can count on.

Thrives in a collaborative, high-energy environment.

High school diploma or equivalent.

Level 1 Insurance License is an asset—but not required.

A Day in the Life

Build and maintain strong relationships with clients, teammates, and auto dealership partners.

Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets.

Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more.

Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics.

Support your branch by taking phone calls, managing administrative tasks, and restocking inventory.

Salary Expectations

The expected salary range for this position is $42,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

We work hard and play hard! Paid day off for your birthday – we want to celebrate you!

Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities.

Room to grow within the organization.

Lots of company perks, benefits, RRSP matching and great compensation.

Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement. At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

If you require any accommodations during the hiring process, please reach out to [e-mail] to request this.

Only candidates selected for an interview will be contacted.

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans.

Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.

A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.