Department Manager, Grocery

Save-On-Foods; Prince Rupert; On-site; CAD 46,000 - 62,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Friday pay

Discounts for team members

Benefits & pension eligibility

Wellness program

Educational reimbursement &scholarship

Opportunities to learn and grow

Job summary

Save-On-Foods in Prince Rupert, BC, is hiring a Department Manager, Centre of Store, a full-time role (40 hours/week) with open availability. You will lead the department, coach the team, and drive customer-first service while focusing on safety, merchandising, and KPI reporting.

Qualifications include 1–3 years in retail, Food Safe Certification, and a business-related post-secondary education is a plus. Proficiency with computer applications and strong leadership are required to succeed.

Qualifications

• 1–3 years of retail experience.
• Food Safe Certification.
• Post-secondary education in business is an asset.
• Leadership and team management experience.
• Proficiency with computer applications.

Responsibilities

• Lead the department and coach the team to deliver customer-first service.
• Ensure operational excellence in customer experience, safety, and merchandising.
• Train, manage performance, and plan succession.
• Review financial reports and present KPIs to management.
• Manage inventory counts and period-end processes.
• Handle lifting up to 50 lbs and work in hot/cold environments.

Skills

Leadership

Coaching & Mentoring

Communication

Team Collaboration

Proactive/Initiative

Education

Food Safe Certification

Business-related post-secondary education

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring a Department Manager, Centre of Store at our Save-On-Foods location in Prince Rupert, BC.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience and/or knowledge with:
  • Achieving sales targets and profitability.
  • Executing merchandising plans and creating in-store displays to drive sales.
  • Human Resources (e.g. training, development, coaching and mentoring).
  • Workforce planning and scheduling considerations.
  • Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details:

$54,080.00

Join our Team!