Department Manager, Grocery

Socket.dev; Lethbridge; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Get paid every Friday

Exclusive team member offers and-discc

Benefits & pension eligibility

Wellness and team member assistance

Educational reimbursement &scholarship

Opportunities to learn and grow

Job summary

Save-On-Foods in North Lethbridge, AB, is hiring a Department Manager, Grocery. This full-time role requires strong leadership to coach a team and drive customer-first service while maintaining safety and merchandising standards.

You will oversee financials, KPIs, and HR processes, ensuring sales growth and staff development in a fast-paced retail environment. Visual merchandising and efficient scheduling are key parts of the role, with physical demands including lifting up to 50lbs and exposure

Qualifications

• 1–3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• Post-secondary education in a business-related field is an asset.
• Experience with achieving sales targets and profitability.
• Merchandising plans and in-store displays to drive sales.
• HR training, development, coaching and mentoring.
• Workforce planning and scheduling considerations.
• Health and safety policies and safe work practices.
• Proficiency with computer applications.

Responsibilities

• Lead the department as coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Deliver operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engage and retain team members through training, performance management, rewards/recognition, and succession planning.
• Communicate key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Review and analyze financial reports, identify opportunities to improve performance, and present KPIs to the management team.
• Analyze business/HR metrics and dashboards of the department.
• Support implementing strategies to grow sales and customer loyalty.
• Lead inventory counts/period end of the department and resolve issues as required.
• Perform all job duties throughout the department as needed, including lifting up to 50lbs, standing for long periods, and working in hot/cold environments.

Skills

Leadership

Communication

Customer focus

Merchandising

HR coaching

Team development

Problem solving

Computer skills

Education

Business-related post-secondary education

Tools

POS systems

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring for a Department Manager, Grocery at our North Lethbridge Save-On-Foods location in Lethbridge, AB.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging andretainingteam members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and businessobjectivesto team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports,identifyingopportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/periodend of the department and resolving issues asrequired.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50lbs), standing forlong periodsof time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in abusiness relatedfield is an asset.
• Experience and/or knowledge with:
  • Achieving sales targets and profitability.
  • Executing merchandising plans and creating in-store displays to drive sales.
  • Human Resources (e.g.training, development,coachingand mentoring).
  • Workforce planning and scheduling considerations.
  • Health and safety policies, procedures, and safe work practices.
• Proficiencywith computer applications.

You are:

• A leader that embodies anddemonstratesour leadership competency model through communication, collaboration,initiativeand emotional intelligence.
• An effectivecommunicator,with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive infast-paced, dynamic environment while meeting organizational goals.
• Detail-oriented and committed tohigh standards, consistently upholding department expectations and supporting operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Eligible toparticipatein the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Join our Team!