Department Manager, Restaurant

Pattison Food Group; Nanaimo; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Weekly pay on Fridays

Team member discounts

Job summary

Save-On-Foods in Nanaimo, BC is hiring a Department Manager, Restaurant. This full-time role oversees department operations, coaching staff, ensuring safety, merchandising, and customer experience.

You will analyze KPIs, drive sales, and manage inventory while leading a team in a fast-paced grocery setting. The position requires 1-3 years of retail experience, food-safe certification, and a business-oriented post-secondary background.

Qualifications

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• Business-related post-secondary education is an asset.

Responsibilities

• Leading the department, coaching and mentoring the team to deliver Always Customer First service.
• Ensuring operational excellence through customer experience, health and safety, food safety and merchandising.
• Engaging and retaining team members through training, performance management and recognition.
• Communicating key messages and objectives to staff to align with goals.
• Reviewing financial reports, identifying opportunities to improve performance and presenting KPIs to management.
• Analyzing department HR metrics and dashboards to support decisions.
• Supporting strategies to grow sales and customer loyalty.
• Leading inventory counts and period-end tasks, resolving issues as needed.
• Performing all department duties, including lifting up to 50 lbs and working in variable environments.

Education

Business-related post-secondary education

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. We are hiring for a Department Manager, Restaurant at our Woodgrove Save-On-Foods location in Nanaimo, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.


• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.


• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.


• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.


• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.


• Analyzing business/HR metrics and dashboards of the department.


• Supporting with implementing strategies to grow sales and customer loyalty.


• Leading inventory counts/period end of the department and resolving issues as required.


• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.


• Leadership experience is an asset.


• Food Safe Certification.


• A post-secondary education in a business related field is an asset.

Experience and/or knowledge with:

• Achieving sales targets and profitability.


• Executing merchandising plans and creating in-store displays to drive sales.


• Human Resources (e.g. training, development, coaching and mentoring).


• Workforce planning and scheduling considerations.


• Health and safety policies, procedures, and safe work practices.


• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.


• An effective communicator, with interpersonal and relationship building skills.


• Proactive in taking initiative with an entrepreneurial mindset.


• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.


• Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.


• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.


• Get paid every Friday!


• Exclusive team member offers and discounts.


• Benefits & pension eligibility.


• Wellness and team member assistance program.


• Educational reimbursement & scholarship opportunities.


• Opportunities to learn and grow.

Compensation Details: $54,080.00