Dental Treatment Coordinator: Patient Care & Scheduling

Dentalcorp; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Cityplace Dental Group in downtown Winnipeg is seeking a Treatment/Scheduling Coordinator to join our team. You will explain treatment plans, coordinate appointments with the dental team, and present costs while assisting with payment plans.

Grow with a clinic focused on patient care, privacy, and regulatory compliance, supported by modern technology and a collaborative workplace. This role emphasizes service excellence and smooth patient experiences.

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator is required.
• Knowledge and understanding of dental treatment plans and ability to educate patients is required.
• Experience with dental software programs is required.
• Strong customer service experience.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, costs, and financing options.
• Support treatment planning by coordinating appointments and follow-ups with the dental team.
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans.
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care.
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time.
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care.
• Uphold privacy, ethical, and regulatory standards in all patient interactions.

Skills

Customer service experience

Scheduling coordination

Dental patient education

Tools

Dental software

Job description

Cityplace Dental Group in downtown Winnipeg is seeking a Treatment/Scheduling Coordinator to join our team. You will explain treatment plans, coordinate appointments with the dental team, and present costs while assisting with payment plans.

Grow with a clinic focused on patient care, privacy, and regulatory compliance, supported by modern technology and a collaborative workplace. This role emphasizes service excellence and smooth patient experiences.