Treatment Coordinator - Toothworks Pine Ridge Dental

Baim Institute; Canada; Hybrid; CAD 33,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Total rewards package

Job summary

Toothworks Pine Ridge Dental in Scarborough, Canada, is seeking a Treatment/Scheduling Coordinator to be the main point of contact for patients, explain treatment plans, coordinate appointments, process payments and insurance claims, and support treatment planning.

The role emphasizes patient relations, accurate record-keeping, collaboration with staff, and upholding privacy and ethical standards; prior dental coordination experience and familiarity with dental software are required.

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator is required.
• Knowledge and understanding of dental treatment plans and ability to educate patients is required.
• Experience with dental software programs is required.
• Strong customer service experience.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

Skills

Customer service

Scheduling

Dental software

Communication

Tools

Dental software

Job description

Get to Know Us:

Toothworks Pine Ridge Dental is a patient-focused practice serving the Scarborough community, offering a full range of dental services in a modern, welcoming environment. Our dedicated team is committed to providing high-quality, personalized care with a strong focus on comfort and positive patient experiences.

Schedule:Full-Time

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition, curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Treatment Coordinator position is$24-$28/hourdepending on skills, experience, and location.

Please note that this is a replacementjob opening.

Your Role:

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

About You:

• Previousclinicalexperience as a Treatment/Scheduling Coordinator isrequired
• Knowledge and understanding of dental treatment plans and ability to educate patients isrequired
• Experience with dental software programs isrequired
• Strongcustomerserviceexperience

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.