Dental Receptionist (North Side)

City Orthodontics & Pediatric Dentistry; Edmonton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Uniforms provided by employer

Comprehensive group benefits program

Travel incentive for multi-location

Vacation pay

Job summary

City Orthodontics & Pediatric Dentistry in Edmonton, AB is seeking a friendly Dental Receptionist. This permanent, full-time role supports a modern practice, greeting patients, scheduling, insurance liaison, and payment processing with care and professionalism.

The ideal candidate is fluent in English, proficient with dental software (Ortho2Edge, Curve Hero), has strong communication skills, and is willing to travel between clinics to serve families.

Qualifications

• English proficiency, written and verbal.
• Computer skills; quick learner of dental software.
• Experience in a dental clinic is an asset.
• Strong communication and interpersonal skills.
• Ability to work with children and families.
• Willing to travel between clinic locations across Edmonton.

Responsibilities

• Welcome patients and parents/guardians upon arrival.
• Schedule and manage patient appointments.
• Answer and direct incoming calls professionally.
• Maintain a clean, welcoming reception area.
• Manage insurance administration and direct billing.
• Collect payments and balance daily revenue.
• Additional duties may be assigned as required.

Skills

English fluency

Computer literacy

Dental clinic exp

Communication

Interpersonal skills

Child-friendly

Hours availability

Travel between locations

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hrs/week)

Location:

Edmonton, Alberta

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About this Role

We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our modern Edmonton locations.
We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike. A positive attitude and a strong commitment to professional excellence are essential for success in this role

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression
• Schedule and book patient appointments, managing the schedule efficiently
• Answer and direct incoming phone calls in a timely and professional manner
• Maintain a clean, organized, and welcoming recpetion area
• Manage insurance administration including direct billing and liaising with insurance companies
• Collect payments and close a balanced day
• Additional duties may be assigned as required

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• Proficient in English, both written and verbal
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in an Dental clinic is an asset
• Excellent communication and interpersonal skills
• Ability to work effectively with children of all ages
• Available to work during applicable business hours
• Willing to travel between different clinic locations across Edmonton
  

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay