Dental Office Manager

123 Dentist Ltd.; Calgary; On-site; CAD 52,000 - 72,000; Full time

Job summary

Acora Dental in North West Calgary is seeking an Office Manager to lead practice operations, focusing on patient experience and team coordination. The role requires coordinating the front desk with the clinical team to ensure smooth daily workflows.

The ideal candidate has at least 2 years in dental office management, Dentrix experience, and strong MS Office skills. This full-time position offers opportunities for growth within the 123Dentist network and a patient-centric culture.

Qualifications

• Minimum of 2 years in dental office management or dental administration.
• Dentrix software experience required.
• Proficiency in MS Office (Excel and Outlook).
• Strong written and spoken communication with patients and providers.
• Knowledge of medical and dental terminology and privacy standards.
• Experience budgeting and handling financial transactions.
• Ability to communicate effectively with patients and families.

Responsibilities

• Develop and implement methods to optimize patient experience.
• Improve patient flow into the practice.
• Create harmony between front desk and dental team.

Skills

Dental office management

Dental administration

MS Office

MS Excel

MS Outlook

Communication

Privacy & compliance

Budget management

Patient communication

Tools

Dentrix

Job description

Acora Dental is a modern, patient-focused dental practice in North West Calgary, offering general, cosmetic, and restorative dentistry - including implants, clear aligners, and oral surgery - supported by digital X-rays, an intraoral camera, and iTero scanning technology. Our team is known for delivering personalized, comfort-focused care, reflected in a 5-star patient rating.

Acora Dental is proud to be part of 123Dentist, Canada's largest network of dental support, with more than 450 clinics nationwide. Being part of this network means access to shared resources, technology, and professional development opportunities, while each clinic maintains its own local, patient-focused culture.

Our clinic is looking for a passionate, hard-working Office Manager on a full-time basis.

The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize the patient experience, improve the flow of patients into the practice, and create working harmony between the front desk office and the dental professional team.

WHAT WE ARE OFFERING:

• State-of-the-art technologies and equipment
• Recognition through our monthly Ambassador program
• Mentorship and training from highly skilled, experienced dental professionals - a great opportunity to grow and excel

SCHEDULE:

• Flexible, 32 hours per week

WHAT WE ARE LOOKING FOR:

• Minimum of 2 years of experience in dental office management or dental administration required
• Experience with Dentrix is required for this role
• Highly proficient in MS Office (MS Excel and MS Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Experience maintaining a professional level of patient privacy
• Demonstrated experience managing budgets and other financial transactions
• Demonstrated ability to communicate effectively with patients and families