Dental Front Office & Patient Care Coordinator

Dentalcorp Health Services LTD.; Dartmouth; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Alderney Dental in Dartmouth is seeking a dedicated dental administrator to join our busy family-oriented practice. The role focuses on welcoming patients, managing appointments, and handling billing and insurance claims with a patient-centered approach.

We offer a stable full-time schedule from 8:00 AM to 5:00 PM on weekdays. The ideal candidate has at least 1 year in dental administration and experience with Abledent software; clinical background is a plus.

Qualifications

• Minimum 1 year of dental administration experience is required.
• Experience with Abledent dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration

Abledent software

Tools

Abledent

Job description

Alderney Dental in Dartmouth is seeking a dedicated dental administrator to join our busy family-oriented practice. The role focuses on welcoming patients, managing appointments, and handling billing and insurance claims with a patient-centered approach.

We offer a stable full-time schedule from 8:00 AM to 5:00 PM on weekdays. The ideal candidate has at least 1 year in dental administration and experience with Abledent software; clinical background is a plus.