Dental Admin Coordinator: Scheduling & Patient Care

Dentalcorp Health Services LTD.; Winnipeg; On-site; CAD 23,000 - 37,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee & Family Assistance Program

Job summary

Ainslie Street Dental is seeking an Administrative Assistant to support day-to-day operations, patient communication, scheduling, reception, and general admin. The role emphasizes professionalism, organization, adaptability, and teamwork in a supportive workplace.

The wage range for this Dental Administrator position is $17-$27/hour depending on skills, experience, and location. The schedule includes evenings and a Saturday, with candidates must be legally authorized to work in Canada.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.

Skills

Customer service

Scheduling

Communication

Tools

Dental software

Microsoft Office

Job description

Ainslie Street Dental is seeking an Administrative Assistant to support day-to-day operations, patient communication, scheduling, reception, and general admin. The role emphasizes professionalism, organization, adaptability, and teamwork in a supportive workplace.

The wage range for this Dental Administrator position is $17-$27/hour depending on skills, experience, and location. The schedule includes evenings and a Saturday, with candidates must be legally authorized to work in Canada.