Dental Clinic Manager — Lead Team, Elevate Care

Passion Dental Group; Vancouver; On-site; CAD 52,000 - 58,000; Full time

Benefits offered by this job

Parking Allowance

Health Spending

Job summary

Broadway Dental Group in Vancouver, BC is seeking a Clinic Manager to lead daily operations, staff performance, and patient experience. You will drive scheduling, budgeting, billing oversight, and team coaching to deliver exceptional care in a welcoming environment.

The role is full-time, Monday–Friday, with a compensation range of 38–42 CAD per hour, plus a bonus structure and parking/health spending benefits. Join a Great Place to Work certified organization.

Qualifications

• Minimum 5 years in a dental clinic setting with 3+ years in leadership.
• Working knowledge of dental billing and insurance protocols.
• Proficient in Microsoft Office and general computer skills.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and a proactive, people-first leadership style.

Responsibilities

• Establish and manage internal office protocols for overall efficiency.
• Hire, train, and develop new office staff to meet patients’ needs.
• Manage staff schedules and timesheets; oversee HR functions at both clinics.
• Create and manage an effective office budget.
• Oversee insurance claims processing and billing accuracy.
• Lead the team to provide outstanding client service.
• Greet patients professionally and create a welcoming atmosphere.
• Schedule appointments and optimize clinic workflow.
• Answer calls promptly and route inquiries appropriately.
• Use Tracker software and MaxAssist systems; assist with marketing.
• Uphold clinic culture and positive work environment.

Skills

Leadership experience

Dental clinic experience

Dental billing

Communication skills

Multitasking

Proficient computer skills

Attention to detail

Team development

Tools

Tracker software

MaxAssist

Job description

Broadway Dental Group in Vancouver, BC is seeking a Clinic Manager to lead daily operations, staff performance, and patient experience. You will drive scheduling, budgeting, billing oversight, and team coaching to deliver exceptional care in a welcoming environment.

The role is full-time, Monday–Friday, with a compensation range of 38–42 CAD per hour, plus a bonus structure and parking/health spending benefits. Join a Great Place to Work certified organization.