Dental Administrator - Sudbury Dental Group

hellodent; Northeastern Ontario; On-site; CAD 25,000 - 41,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee and Family Assistance Program

Job summary

Sudbury Dental Group is seeking a Dental Administrator to support front-desk operations, patient communications, and daily scheduling in a patient-centered, modern clinic environment. The role emphasizes professionalism, organization, and teamwork within a collaborative setting.

The position is a full-time fixed-term opportunity with daytime hours, onsite at our practice in Ontario. Prior dental software experience and a clinical background are advantageous, with RRSP matching and other employee

Qualifications

• Minimum 1 year of Dental Administration experience.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients on arrival with a friendly first impression.
• Optimize daily appointment scheduling to minimize gaps.
• Manage recall system and patient records accurately.
• Handle calls, scheduling, confirmations, changes, and cancellations.
• Process billing, payments, and insurance claims professionally.

Skills

Customer service

Communication

Dental administration

Reception

Tools

Dental software

Job description

*Health Benefits and Free Parking included*

Get to know us:

At Sudbury Dental Group, we provide patient-centered care in a modern, collaborative environment focused on comfort, efficiency, and clinical excellence. Our team values clear communication, organization, and a positive patient experience.

As a Dental Administrator, you’ll support the day-to-day operations of the practice through patient communication, scheduling, reception, and administrative tasks. We value professionalism, organization, adaptability, and teamwork in a supportive and respectful workplace.

Schedule: Full-Time Fixed Term

Monday - Thursday: 7:45am - 5:00pm

Friday: 7:45am - 12:00pm

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is$18-$30/hour depending on skills, experience, and location.

Please note that this is areplacementjob opening.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year ofDental Administrationexperienceisrequired
• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.