Dental Administrator - Sudbury Dental Group

Dentalcorp; Greater Sudbury; Sur place; CAD 25 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health benefits

Free parking

RRSP matching

Gym discounts

Insurance savings

Employee and Family AssistanceProgram

Résumé du poste

Sudbury Dental Group, part of Dentalcorp, is seeking a Dental Administrator to support front-desk operations, scheduling, and patient communication. You will manage appointments, recalls, and billing, while maintaining accurate patient records and providing a warm patient experience.

The role requires at least 1 year of dental administration experience and familiarity with dental software. This is a full-time fixed-term position in Sudbury, Ontario, with competitive pay and benefits.

Qualifications

• 1+ year of dental administration experience is required.
• Experience with dental software programs is required.
• Clinical background is an asset.

Responsabilités

• Welcome and assist patients on arrival with a warm, professional first impression.
• Optimize daily appointment scheduling to maximize utilization and minimize gaps.
• Manage recall system and maintain accurate patient records.
• Handle calls and inquiries for scheduling, confirmations, changes, and cancellations.
• Process referrals, organize patient charts, and file records.
• Assist with billing, payments, and insurance claims in a courteous manner.

Connaissances

Dental administration

Dental software experience

Customer service

Outils

Dental software programs

Description du poste

*Health Benefits and Free Parking included*Get to know us:At Sudbury Dental Group, we provide patient-centered care in a modern, collaborative environment focused on comfort, efficiency, and clinical excellence. Our team values clear communication, organization, and a positive patient experience.As a Dental Administrator, you’ll support the day-to-day operations of the practice through patient communication, scheduling, reception, and administrative tasks. We value professionalism, organization, adaptability, and teamwork in a supportive and respectful workplace.Schedule: Full-Time Fixed TermMonday - Thursday: 7:45am - 5:00pmFriday: 7:45am - 12:00pmWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthThe wage for this Dental Administrator position is $18-$30/hour depending on skills, experience, and location.Please note that this is a replacement job opening.Your Role:Welcome and assist patients upon arrival, creating a warm and positive first impressionOptimize the daily appointment schedule to ensure full utilization with minimal gapsEffectively manage the recall system and maintain accurate, up-to-date patient recordsHandle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellationsProcess referral letters and other patient correspondence from providers; organize, manage, and file all patient records and chartsProactively manage potential cancellations and address objections to encourage patients to keep their appointmentsComplete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive mannerAbout You:Minimum 1 year of Dental Administration experience is requiredExperience with dental software programs is requiredClinical background is considered an assetApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.