Dental Administrator - Promontory Dental Centre

hellodent; Chilliwack; On-site; CAD 37,000 - 48,000; Full time

Benefits offered by this job

RRSP matching

Discounts on services

Corporate gym membership

EFAP

Career development

CE events

Work-life balance

Modernized technology

Job summary

Promontory Dental Centre in Chilliwack is seeking an experienced administrative assistant to support front desk operations, greet patients, and coordinate scheduling. You will help maintain patient records and ensure a smooth flow of daily appointments in a friendly, patient-focused environment.

The role offers competitive pay and benefits within a modern clinic, with opportunities for professional growth and CE events.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs an asset.

Responsibilities

• Greet and assist patients as they arrive; create a positive first impression.
• Optimize the appointment schedule to keep the day full with minimal gaps.
• Effectively manage recall systems and maintain patient database.
• Handle patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and manage patient records and charts.

Skills

Administrative experience

Customer service

Tools

Dental software

Job description

Get To Know Us:

Promontory Dental Centre has been serving the Chilliwack and the surrounding community for years.

Our practice offers a complete range of dental services, including general dentistry, dental implants, cosmetic treatments, gum recession, and children's dentistry. Dr. Ivan Chen is highly regarded in their field and provide unparalleled dental care in a safe and soothing environment.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.promontorydental.ca

The wage range for this position is $27–$35 per hour. Schedule:

• Monday: 10:00 AM - 6:00 PM
• Tuesday-Friday: 9:00 AM - 5:00 PM
• Available to work Saturdays

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.