Dental Administrator - Promontory Dental Centre

Dentalcorp Health Services LTD.; Chilliwack; On-site; CAD 37,000 - 48,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

Total rewards package with discounts

EFAP - employee and family assistance

Career development and CE access

Social/CE events and work-life balance

Job summary

Promontory Dental Centre in Canada is seeking an Administrative Assistant/Receptionist to greet patients and support daily operations in a dental setting. The role emphasizes accurate scheduling, patient data maintenance and courteous service.

Responsibilities include optimizing the appointment calendar, managing recalls, and handling patient inquiries and referrals while upholding confidentiality and efficiency.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.
• Candidates must be legally eligible to work in Canada.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.

Skills

Administrative experience

Customer service

Greet patients

Tools

Dental software

Job description

Get To Know Us:

Promontory Dental Centre has been serving the Chilliwack and the surrounding community for years. Our practice offers a complete range of dental services, including general dentistry, dental implants, cosmetic treatments, gum recession, and children's dentistry. Dr. Ivan Chen is highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. https://www.promontorydental.ca

The wage range for this position is $27–$35 per hour.

Schedule: Monday: 10:00 AM - 6:00 PM Tuesday-Friday: 9:00 AM - 5:00 PM Available to work Saturdays

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset
• Candidates must be legally eligible to work in Canada.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.