Dental Administrator - Metro Dental Care

Metro Dental Care; Calgary; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP

Job summary

Metro Dental Care in Calgary, AB is seeking an administrative professional to join our team. You will be the welcoming face at the front desk and help coordinate appointments, recalls and patient communications, ensuring a smooth patient experience in a busy dental practice.

With a commitment to quality care, we offer career development, EFAP, and a supportive team environment. This on-site role fits well for someone who values work-life balance and professional growth within a modern dental

Qualifications

• Minimum 1 year of administration experience.
• Clinical background with dental software is preferred.
• Proficiency in Cantonese and/or Mandarin is a plus.

Responsibilities

• Greet and assist patients on arrival; create a positive first impression.
• Optimize the appointment schedule to keep the day full with minimal gaps.
• Manage recall system and accurately maintain the patient database.
• Handle patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and file all patient records and charts.

Skills

Administration experience

Dental software

Cantonese/Mandarin

Tools

Dental software programs

Job description

Get To Know Us:

Conveniently located in NW Calgary, Metro Dental has been serving the community for many years. We provide a wide range of dental services, including preventative hygiene, general and cosmetic dentistry, orthodontics, sedation dentistry, sports and mouth guards, emergency care, and much more.

Our team, led by Dr. Verena Lam and Dr. Jeff Chen, pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://metrodentalcare.ca/ Schedule:

• Tuesday, Wednesday, Thursday - 11:15 am - 7:15 pm

• Friday and Saturday - 9:00 am - 5:00 pm

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience

• Clinical background and experience with dental software programs considered an asset

• Proficiency in Cantonese and/or Mandarin is considered an asset.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.