Dental Administrator - Pickering

Dentalcorp Health Services LTD.; Pickering; On-site; CAD 32,000 - 37,000; Full time

Job summary

Dentalcorp Health Services LTD. is seeking a Dental Administrator in Canada to welcome patients, optimize scheduling, and manage recalls and patient records. The role includes handling calls, referrals, billing, and insurance claims to ensure smooth clinic operations.

Minimum 1 year in dental administration is required; experience with dental software is required; clinical background is an asset that may support patient care and workflow.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration

Clinical background

Tools

Dental software

Job description

Get to Know Us

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well‑being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry‑leading technology, know‑how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Schedule & Contract

Full-Time

What Sets Us Apart

Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award‑winning education, hands‑on experience, real recognition and proven pathways that grow your expertise on your terms.

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total‑rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.

Build Your Career with Us

Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.

Culture & Flexibility: Career development with industry‑leading CE, social and networking events, and a flexible, work‑life balanced environment that supports your professional growth.

Wage

The wage for this Dental Administrator position is $23-$27/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to‑date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted.

Our Purpose

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting‑edge technology to transform healthcare in Canada.