Dental Administrator: Growth, Rewards & Patient Care

hellodent; Calgary; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Tower Dental Clinic in Calgary is seeking a dedicated Dental Administrative Assistant to join our family-oriented practice. You will welcome patients, schedule appointments, and manage records to support high-quality dental care.

The role requires at least 1 year in dental administration and experience with dental software. Clinical background is a plus, and we offer growth opportunities within a modern practice connected to the DentalCorp network.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration experience

Tools

Dental software

Job description

Tower Dental Clinic in Calgary is seeking a dedicated Dental Administrative Assistant to join our family-oriented practice. You will welcome patients, schedule appointments, and manage records to support high-quality dental care.

The role requires at least 1 year in dental administration and experience with dental software. Clinical background is a plus, and we offer growth opportunities within a modern practice connected to the DentalCorp network.