Dental Administrator: Elevate Patient Care & Scheduling

Dentalcorp Health Services LTD.; Eastern Ontario; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee & Family Assistance Program

Job summary

Dr. Navaneelan & Associates in Cornwall, Canada, is seeking a Dental Administrator to welcome patients, manage schedules, recall systems, and patient records. The role also handles calls, referrals, and billing with a focus on accuracy and patient care.

Candidates should have at least 1 year of Dental Administration experience and proficiency with dental software. A clinical background is considered an asset, and the position is on-site with competitive rewards and a collaborative team.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up‑to‑date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental administration

Customer service

Scheduling

Billing & claims

Tools

Dental software

Job description

Dr. Navaneelan & Associates in Cornwall, Canada, is seeking a Dental Administrator to welcome patients, manage schedules, recall systems, and patient records. The role also handles calls, referrals, and billing with a focus on accuracy and patient care.

Candidates should have at least 1 year of Dental Administration experience and proficiency with dental software. A clinical background is considered an asset, and the position is on-site with competitive rewards and a collaborative team.