Dental Administrator - Dr. Rachel Navaneelan & Associates

Dentalcorp; Eastern Ontario; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dr. Rachel Navaneelan & Associates in Cornwall, Ontario is hiring a Dental Administrator for full-time hours. The role focuses on welcoming patients, optimizing the daily schedule, and managing recalls while maintaining precise records and handling front-desk inquiries.

Ideal candidates have at least 1 year of dental admin experience and familiarity with dental software. Experience with clinical work is an asset; compensation includes a competitive hourly wage and benefits.

Qualifications

• Minimum 1 year of dental administrative experience.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm first impression.
• Optimize daily appointment scheduling to maximize full utilization and minimize gaps.
• Manage recall system and maintain accurate patient records.
• Handle patient calls and inquiries: scheduling, confirmations, changes, cancellations.
• Process referrals and organize all patient records and charts.
• Manage cancellations and address objections to keep appointments.
• Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries.

Skills

Dental Administration

Tools

Dental software

Job description

Dental Administrator - Dr. Rachel Navaneelan & Associates### Dental Administrator - Dr. Rachel Navaneelan & AssociatesApply: Cornwall, Ontario: Full time: Posted Yesterday: JR27649### Get to Know Us:**Dr. Rachel Navaneelan & Associates** is a family-focused dental practice proudly serving Cornwall and surrounding communities. We are committed to providing **compassionate, personalized dental care** for patients of all ages in a welcoming and supportive environment. Our practice offers a full range of services, including preventive, restorative, cosmetic, and orthodontic care, using modern technology to ensure comfort and quality at every visit. We value teamwork, professionalism, and building long-lasting relationships with our patients. If you’re looking to join a **positive, community-driven dental team** that prioritizes both patient care and staff support, Dr. Navaneelan & Associates is a great place to grow your career. ### Schedule:Monday to Thursday 8:00am - 5:00pmFriday 8:00am - 1:00pm ### What Sets Us Apart:* Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms* Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program* Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth* Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth *The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location.**Please note that this is a replacement job opening.* ### Your Role:* Welcome and assist patients upon arrival, creating a warm and positive first impression* Optimize the daily appointment schedule to ensure full utilization with minimal gaps* Effectively manage the recall system and maintain accurate, up-to-date patient records* Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations* Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts* Proactively manage potential cancellations and address objections to encourage patients to keep their appointments* Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner### ### About You:* Minimum 1 year of Dental Administration experience is required* Experience with dental software programs is required* Clinical background is considered an asset *Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.*### About UsOur purpose is to provide the best care for our patients.We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.