Dental Administrator - Bowmanville Dental

Dentalcorp; Bowmanville; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dentalcorp is seeking a dedicated Treatment Coordinator to join Bowmanville Dental, located in the Bowmanville Mall. You will be the front-line contact, coordinating appointments, presenting treatment options, and assisting with payments while delivering a warm, patient-centered experience.

Candidate should have clinical experience in treatment scheduling, strong knowledge of dental plans, and proficiency with dental software.

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator is required.
• Knowledge and understanding of dental treatment plans and ability to educate patients is required.
• Experience with dental software programs is required.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options.
• Support treatment planning by coordinating appointments and follow-ups with the dental team.
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans.
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care.
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time.
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care.
• Uphold privacy, ethical, and regulatory standards in all patient interactions.

Skills

Treatment coordination

Customer service

Tools

Dental software

Job description

Get to Know Us:

Join the friendly, patient-focused team at Bowmanville Dental, conveniently located in the Bowmanville Mall. Our modern, family-oriented practice is dedicated to making high-quality dental care accessible and comfortable for everyone, with early mornings, evenings, and weekend appointments to fit busy schedules. We’re proud to offer a welcoming environment with TVs in every room, a kids' play area, and sedation options to support a positive patient experience.

Get to Know Us:

Join the friendly, patient-focused team at Bowmanville Dental, conveniently located in the Bowmanville Mall. Our modern, family-oriented practice is dedicated to making high-quality dental care accessible and comfortable for everyone, with early mornings, evenings, and weekend appointments to fit busy schedules. We’re proud to offer a welcoming environment with TVs in every room, a kids' play area, and sedation options to support a positive patient experience.

As a Dental Administrator, you’ll be an important part of our front-office team, creating a warm and welcoming experience for patients while helping keep the practice running smoothly. You’ll support appointment scheduling, patient communication, treatment coordination, and administrative tasks. We’re looking for someone who is organized, compassionate, professional, and passionate about providing exceptional patient care.

Schedule:

• Monday: 2.00pm - 8.00pm
• Tuesday: 8.00am - 5.00pm
• Wednesday: 12.00pm - 8.00pm / 8.00am - 5.00pm (rotating)
• Thursday: 2.00pm - 8.00pm
• Friday: 8.00am - 5.00pm
• 2 Saturdays a month: 8.00am - 4.00pm

What Sets Us Apart:

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Treatment Coordinator position is $20-$28/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

About You:

• Previous clinical experience as a Treatment/Scheduling Coordinator is required
• Knowledge and understanding of dental treatment plans and ability to educate patients is required
• Experience with dental software programs is required
• Strong customer service experience

Application Information:

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.