Dental Administrator - Bowmanville Dental

dentalcorp; Clarington; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

RRSP matching

Total rewards package

Job summary

Bowmanville Dental is seeking an experienced Dental Administrator/Treatment Coordinator to join our front-office team in Bowmanville. You will manage patient communication, explain treatment plans, schedule appointments, and help with billing and financing options to support high-quality patient care.

The role emphasizes compassionate, professional service, accurate records, and collaboration with the dental team, with a schedule including evenings and Saturdays as described.

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator required.
• Knowledge of dental treatment plans and ability to educate patients required.
• Experience with dental software programs required.
• Strong customer service experience.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

Skills

Patient communication

Scheduling

Billing & payments

Insurance claims

Tools

Dental software

Job description

Get to Know Us:

Join the friendly, patient-focused team at Bowmanville Dental, conveniently located in the Bowmanville Mall. Our modern, family-oriented practice is dedicated to making high-quality dental care accessible and comfortable for everyone, with early mornings, evenings, and weekend appointments to fit busy schedules. We’re proud to offer a welcoming environment with TVs in every room, a kids’ play area, and sedation options to support a positive patient experience.

As a Dental Administrator, you’ll be an important part of our front-office team, creating a warm and welcoming experience for patients while helping keep the practice running smoothly. You’ll support appointment scheduling, patient communication, treatment coordination, and administrative tasks. We’re looking for someone who is organized, compassionate, professional, and passionate about providing exceptional patient care.

Schedule:

Monday: 2.00pm - 8.00pm

Tuesday: 8.00am - 5.00pm

Wednesday: 12.00pm - 8.00pm / 8.00am - 5.00pm (rotating)

Thursday: 2.00pm - 8.00pm

Friday: 8.00am - 5.00pm

2 Saturdays a month: 8.00am - 4.00pm

What Sets Us Apart:

• Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Treatment Coordinator position is$20-$28/hourdepending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, andassistwith payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintainaccuratepatient records and ensure smooth scheduling tooptimizechair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

About You:

• Previousclinicalexperience as a Treatment/Scheduling Coordinatorisrequired
• Knowledge and understanding ofdental treatment plans and ability to educate patientsisrequired
• Experience with dental software programs isrequired
• Strongcustomerserviceexperience

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.