Dental Admin: Scheduling, Billing & Patient Care

Dentalcorp Health Services LTD.; Ottawa; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

RRSP matching

Annual reviews

Total rewards package

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Orleans Family Dentistry is seeking a Dental Administrator to welcome patients, manage schedules, and handle billing and records. The role emphasizes a warm, professional environment and opportunities for growth within a modern dental practice in Orleans, Ontario.

The position requires at least 1 year of dental administration experience and familiarity with dental software. This is a full-time role with a competitive rewards package and strong emphasis on staff development.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental administration

Dental software

Job description

Orleans Family Dentistry is seeking a Dental Administrator to welcome patients, manage schedules, and handle billing and records. The role emphasizes a warm, professional environment and opportunities for growth within a modern dental practice in Orleans, Ontario.

The position requires at least 1 year of dental administration experience and familiarity with dental software. This is a full-time role with a competitive rewards package and strong emphasis on staff development.