Dealer Relationship Specialist — Growth & Support

AFCC Automotive Finance Canada Inc; Richmond; On-site; CAD 33,000 - 37,000; Full time

Benefits offered by this job

RRSP (Canada) with company match

Paid Vacation, Personal, and Sick Time

Tuition Reimbursement

Employee Assistance Program

Job summary

AFCC Automotive Finance Canada Inc. is seeking a Relationship Associate to manage accounts and build strong dealer relationships in the Metro Vancouver area. You will analyze data, promote financing solutions, and contribute to branch goals within a small local team.

The role requires 2 years in customer-facing roles, a valid driver’s license, and a willingness to travel 25–50% within the market. You will work with Salesforce, Tableau, and CRM tools in a dynamic environment.

Qualifications

• Two years of experience in customer-facing, sales, or sales support roles.
• Valid driver’s license and reliable transportation.
• Willingness to travel 25–50% within your market.
• Ability to use mobile apps and software.
• Ability to work independently and as part of a team.
• High level of accountability toward local goals and targets.

Responsibilities

• Develop understanding of customer needs using CRM tools and work queues.
• Identify dealer needs to promote product solutions and campaigns.
• Manage accounts and drive dealer growth through focused discussions.
• Manage, service, and mitigate risk on customer accounts.
• Maintain and grow existing accounts while pursuing new opportunities.

Skills

Customer service

Account management

Relationship-building

Tools

CRM software

Salesforce

Tableau

Job description

AFCC Automotive Finance Canada Inc. is seeking a Relationship Associate to manage accounts and build strong dealer relationships in the Metro Vancouver area. You will analyze data, promote financing solutions, and contribute to branch goals within a small local team.

The role requires 2 years in customer-facing roles, a valid driver’s license, and a willingness to travel 25–50% within the market. You will work with Salesforce, Tableau, and CRM tools in a dynamic environment.