Customs Release Agent

Frontier Supply Chain Solutions Inc.; Winnipeg; Ibrido; CAD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

Free parking

Near transit

Descrizione del lavoro

Frontier Supply Chain Solutions Inc. in Winnipeg seeks a Release Agent to handle customer service and customs transactions with accuracy and timeliness. The role requires learning customized software, data entry, and self-audit to ensure quality before completion.

The position offers a hybrid work schedule after proving attendance and task proficiency, with free parking and proximity to transit. You will interact with couriers and clients, processing manifests and inquiries, and supporting

Competenze

• Attention to detail and accurate data entry are essential.
• Ability to learn and use customized software programs.
• Strong communication skills, both written and verbal.
• Proven ability to work independently and self-audit work.
• Experience with Microsoft Outlook and Excel is beneficial.

Mansioni

• Download consist and invoicing documents from courier portals.
• Communicate and troubleshoot with couriers as necessary.
• Verify Importer of Record and invoice information.
• Prepare F type CAD entries with quality control audits.
• Prepare email enquiries to clients and carriers for missing information.
• Engage customers and carriers by phone for inbound and outbound calls.
• Prepare ACI/ACE electronic manifests.
• Maintain and follow SOP documents.
• Support all operations teams as needed.

Conoscenze

Attention to detail

Data entry accuracy

Ability to self-audit

Learning customized software

Written and verbal communication

Microsoft Outlook

Microsoft Excel

Independent work

Customer service

Formazione

Post-secondary education in Supply Chain Management or International Business

Strumenti

ACE/ACI electronic manifests

Customized logistics software

Descrizione del lavoro

Frontier Supply Chain Solutions Inc. (Frontier) is a medium sized provider of US and Canadian Customs Services, Trade Consulting, Supply Chain Logistics, including parcel and courier delivery.

Our Winnipeg facility located in the Fort Garry Industrial Park has an opportunity for Release Agent to complete customer service and customs transactions for our clients. Attention to detail, accurate and timely data entry, ability to learn customized software programs, and ability to self–audit work and make corrections prior to completion are imperative.

We offer a hybrid work schedule upon satisfactory demonstration of attendance, and job tasks and responsibilities. We offer free parking and is also located within a 10 minute walk from the blue line rapid transit station at 310-555 Hervo Street, R3T 3L6.

Shift Schedule is Monday to Friday from 5PM till 1AM.

If you are seeking a new opportunity in customs and want growth, then consider this opportunity. Our collaborative and small team concept will ensure your exposure to many clients while providing a supportive work environment.

Tasks and Responsibilities:

• Downloading the consist and invoicing documents from various courier portals.
• Communicating and troubleshooting with couriers as necessary.
• Verifying Importer of Record and invoice information.
• Preparing F type CAD entries, including quality control audit
• Preparing email enquiries to clients and carriers for missing information and instructions.
• Engaging customers and carriers by phone, incoming and outbound calls.
• Preparing ACI/ACE electronic manifests.
• Maintaining SOP (standard operating procedure) documents.
• Assisting and supporting all operations teams.

Competencies & Skill sets needed:

• Prior experience in a customs brokerage firms or communication with customer brokerage firms an asset.
• Prior office administration.
• Demonstrated written and verbal communication.
• Ability to work independently.
• Above average skill in Microsoft Outlook. Inbox and folder management.
• Intermediate Microsoft Excel skills an asset.
• Experience in a head office setting in asset.
• Previous experience in transportation industry a positive asset.
• Post-secondary education in Supply Chain Management or International Business an asset.

We thank you for your interest, however, only those being considered for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.