CAC066:Release Analyst

FedEx Express México; Lacolle; On-site; CAD 40,000 - 55,000; Full time

Job summary

FedEx Express México in Lacolle, Quebec, is seeking a full-time Customs Release Associate to process entries for clearance and respond to customer queries. This role involves ensuring the accuracy of documentation and maintaining communication with customers, carriers, and brokers.

The ideal candidate will have a High School Diploma and a minimum of one year of experience in Customs Brokerage. Proficiency in MS Office and excellent communication skills are necessary.

Qualifications

• Minimum of 1 year experience in a related field of Customs Brokerage and Release.
• Working knowledge of office equipment such as fax machines and photocopiers.

Responsibilities

• Gather information, assess documentation and process entries for clearance.
• Monitor transactions for rejects, acceptance and release.
• Record data in broker system and transmit entry to CBSA.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem-solving skills

Ability to understand documentation

Education

High School Diploma

Tools

MS Office

Outlook

AS 400 system

Job description

Position Summary

FedEx Trade Networks Canada is seeking a Customs Release Associate located at 308 C Chemin Ridge, J0J 1V0 St. Bernard de Lacolle, Quebec. The role requires 40 weekly hours as a full-time employee.

Responsibilities

• Gather information, assess documentation and process entries for clearance.
• Monitor transactions for rejects, acceptance and release.
• Record data in broker system and transmit entry to CBSA to obtain release of shipment.
• Ensure all data is correct as per documentation/notice from carrier and/or customer.
• Respond to customer queries and provide excellent customer service.
• Answer telephone inquiries, collect information, and distribute incoming calls to the right personnel.
• Ensure fax and photocopier printed documents are distributed and properly directed or dealt with.
• Maintain a general inventory of supplies and necessities.
• Check all incoming faxes and distribute to the correct department/personnel.
• Perform any other duties as advised by the Supervisor/Manager.

Qualifications

• High School Diploma required.
• Minimum of 1 year experience in a related field of Customs Brokerage and Release.
• Ability to understand and interpret documentation related to the Customs Brokerage field.
• Working knowledge of MS Office, Outlook and office equipment such as fax machines, photocopiers, printers, scanners, as well as AS 400 system.
• Excellent communication, organization, interpersonal, problem solving skills.
• Ability to interact with a wide range of customers, carriers and brokers.

EEO Statement

FedEx Trade Networks, Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We believe a diverse society is a stronger one. We strive to ensure our company reflects the many cultures of our workforce, customers and communities around the world.

Only candidates selected for an interview will be contacted.