customer service supervisor - retail

www.canadainternational.gc.ca - Jobboard; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Service Supervisor to lead a dynamic retail team. This role involves supervising staff, coordinating daily operations, and ensuring exceptional service in a fast-paced environment. The ideal candidate will possess strong organizational skills and a knack for team leadership. With a focus on maintaining high standards of customer satisfaction, you will play a pivotal role in shaping the team’s success. If you are passionate about customer service and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong organizational and leadership skills.

Responsibilities

• Supervise and coordinate activities of retail staff.
• Establish work schedules and maintain inventory.
• Conduct performance reviews and manage team dynamics.

Skills

Customer Service

Supervision

Organization

Teamwork

Education

Secondary School Graduation Certificate

Job description

Posted on May 05, 2025 by a licensed third-party for Employer details Freedom Mobile

Job details

Customer Service Supervisor - Retail

Location: 5700 Mavis Rd, Mississauga, ON L5B 2N6

• Workplace: On site
• Salary: $28.90 to $34.60 per hour (to be negotiated), 30 to 35 hours per week
• Terms: Permanent, full-time
• Start date: As soon as possible
• Vacancies: 2

Overview

• Languages: English
• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 2 years

Responsibilities

• Supervise staff (apprentices, stagehands, design team, etc.)
• Assign sales workers to duties
• Establish work schedules
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Additional Information

• Transportation: Public transportation available
• Work conditions: Fast-paced environment, attention to detail
• Personal qualities: Organized, team player

Who can apply?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised until

June 4, 2025

Note: This job posting was posted directly by the employer on Job Bank. The Government of Canada ensures accuracy but cannot guarantee authenticity.